Industry News

Here's what's happening in your industry.

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Cigna February Binder payment due date is extended to 2/28/23

February 1, 2023
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Cigna has important news your clients will want to hear: their binder payment due date has been extended to February 28, 2023.

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Wellcare: 2022-Year End Tax Statements

February 1, 2023
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If you have not received a 1099 Statement for Wellcare Medicare business by February 17, 2023, or have questions about the statement you received, please submit a support ticket in Centene Workbench

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IMPORTANT NOTICE: Highmark Diabetic Supply Co-Pay Issue

January 30, 2023
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Highmark was recently made aware of a diabetic supply co-pay issue that has impacted some of our Western New York and Northeastern New York members.

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Home Monitoring is Available to Clear Spring Health Members

January 27, 2023
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Clear Spring Health are now offering remote patient monitoring services to members at no extra cost!

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Aetna: What you can do to retain your book of business during OEP

January 25, 2023
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Don't lose your clients to another agent

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OEP – Opportunities & Guidelines for Empire Brokers

January 25, 2023
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Supporting Clients and Prospects During OEP

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New, easy way to submit Medicare Supplement apps with Medico

January 23, 2023
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Qualify to earn an invitation to a trip of their choice with the Medico Invitational Experience

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Big News for Your Clients with OTC Benefits from Empire

January 20, 2023
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Empire has teamed up with Nations Benefits to make it even easier for your Medicare Advantage clients to use their OTC spending account.

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Cigna Binder payment due date is extended to 1/31/23

January 20, 2023
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Cigna has important news your clients will want to hear: their binder payment due date has been extended to January 31, 2023.

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All Clear Spring Health Members are Eligible for a Tablet

January 19, 2023
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Clear Spring Health has developed an industry-exclusive process called the eCare Experience™, to offer a patented digital care delivery model unlike anything in the Medicare market.

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The Clear Spring Health HRA Form is Now Online

January 19, 2023
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Great news! Clear Spring Health has digitized their HRA form AND have an incentive for YOU!

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Changes to William Penn Association Scholarship rules and Juvenile Term Conversion credits

January 18, 2023
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Important changes to the William Penn Fraternal Association Scholarship Foundation, Inc. eligibility rules and guidelines for the 2023 scholarship grants.

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Cigna Brokers' Edge Reminders

January 17, 2023
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Tip of the Week: Keep selling Cigna Dental to keep earning year-round. Cigna pays commission on dental plan sales even after OEP.

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Cigna's Seniors Day Coming on March 7th

January 13, 2023
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Cigna and Walgreens have joined forces to bring you Seniors Day in 2023! The event will take place during this open enrollment period (OEP) on Tuesday, March 7, 2023.

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Meet Your New Molina Broker Channel Manager in Kentucky

January 12, 2023
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‍Molina is proud to introduce: Jeff Baker

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System Issue: Cancelation requests through SureBridge Self-Service Tool not processed

January 12, 2023
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System Issue: Cancelation requests through the SureBridge branded Self-Service Tool not processed

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Wellcare: Duplicate Arkansas Healthy Foods Card Issued in Error

January 12, 2023
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Due to an internal system issue, some Arkansas D-SNP members incorrectly received Healthy Foods benefit cards from two different vendors when the Healthy Foods Cards were issued.

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The UPMC for Life Flex Spend Card is off to a great start!

January 12, 2023
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Your clients are off to a great start this year using the new UPMC for Life Flex Spend Card.

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Clear Spring Health: Get Placemats For Easy to Read Benefits Summary

January 12, 2023
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Clear Spring's Medicare Advantage Plans offer many supplemental benefits and great plan highlights, which you can easily convey to your customers with a placemat.

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Wellcare and UPMC Pinnacle Update

January 11, 2023
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 Wellcare is excited to announce that UPMC Pinnacle in Central PA has been added to Medicare MAPD!

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How to Stay Compliant During OEP

January 6, 2023
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t's important to know what to do and what not to do during OEP. To help you stay compliant, Cigna has put together some helpful tips for you.

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New Highmark 2023 Applications - CMS Requirement Change

January 6, 2023
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Because of a recent CMS requirement change, a section has been added to 2023 applications with optional questions regarding an applicant’s self-identified race/ethnicity.

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Premium change for SureBridge branded Prime DVH

January 5, 2023
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After nearly three years of success in the Dental-Vision-Hearing market, the time has come to adjust pricing on The Chesapeake Life Insurance Company Prime DVH product.

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UPMC Best Practices: Pre-Enrollment Checklist

January 4, 2023
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CMS recently sent out a reminder for best practices for Medicare Advantage Organizations and Part D Sponsors.

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New year = higher commissions

January 4, 2023
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Effective Jan. 1, 2023, agents will receive larger commissions when they sell Medico Gold and Platinum Dental plans.

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Happy New Year from CSA Fraternal Life

December 30, 2022
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Start the new year on top with new guaranteed rates!

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Catholic Health and Highmark BCBSWNY Announce Long-Term Contract Agreement

December 29, 2022
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Highmark Blue Cross Blue Shield of Western New York, Catholic Health, and Catholic Medical Partners have reached a new long-term contract agreement.

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Empire BCBS: First Medicare Commission Cycle 2023

December 27, 2022
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Congratulations for successfully completing AEP 2023! Empire appreciates your support, your hard work and the dedication it takes to make it through this busy season.

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IMPORTANT: Highmark Dental Billing Issue

December 22, 2022
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Highmark of Western New York and Highmark of Northeastern New York were recently made aware of a dental billing issue with individual Blue Edge Dental plans.

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Wellcare: D-SNP Benefits – Healthy Foods Card and $0 Prescription Copays

December 22, 2022
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New for 2023 – Part D prescriptions and healthy foods are more affordable for Wellcare D-SNP members!

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All Clear Spring Health MAPD Members are Eligible for a Flex Card

December 22, 2022
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Your client will be receiving a flex card in the coming days!

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UPMC: OEP vs SEP – what they are and when to use them

December 20, 2022
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With the completion of AEP, UPMC wanted to provide you with some information regarding the Open Enrollment Period (OEP) and their 5-star Special Enrollment Period (SEP).

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Wellcare: Weekly News - 12/20 Edition

December 20, 2022
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AEP is complete, and Wellcare hopes you had a successful selling season!

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Aetna OEP guidelines | Commission payout | Take broker survey | Holiday support hours

December 19, 2022
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Thank you for partnering with Aetna during AEP and for your ongoing commitment to our Medicare members

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Empire BCBS: *Reminder* Submit or Update an HRA and earn Extra CASH!

December 19, 2022
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Now you can Check HRA Submission Status for CURRENT Members on the Broker Portal and Potentially Earn MORE!

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Excellus BCBS Medicare Supplement mailing

December 14, 2022
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Excellus BCBS Medicare Supplement mailing - sent in error

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Cigna's HRA Submission Deadline

December 14, 2022
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Now more than ever, your clients may worry about prescription drug costs – especially clients who require maintenance medications for diabetes, asthma, COPD and other challenges.

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Cigna’s new medical plans in SC feature Conway Medical Center

December 12, 2022
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There are so many reasons South Carolina residents should check out Cigna this year.

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More Molina in Washington!

December 8, 2022
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Molina Healthcare is proud to announce their newest affiliated provider in Washington state, Newport Hospital & Health Services

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Cigna's Brokers’ Edge spotlights cost savings for clients with specific health needs

December 8, 2022
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Now more than ever, your clients may worry about prescription drug costs – especially clients who require maintenance medications for diabetes, asthma, COPD and other challenges.

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Maximizing opportunities in OEP with Wellcare

December 7, 2022
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As another AEP comes to a close, it’s time to take a well-deserved breather… But not for too long, because OEP is right around the corner!

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The William Penn Association Simplified Issue deadline and end of year schedule

December 7, 2022
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The WPA Simplified Issue Single Premium Whole Life Special offer will expire Thursday, December 15th

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IMPORTANT UPDATES from Humana - ID Cards / Member Transition in book of business / Medicaid status letters / Welcome letters DSNP RX copays

December 1, 2022
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Along with amazing strides in growth and strategy comes some noise. Humana makes an effort to share updates the minute they are aware of issues in order to help create a strategy to reduce stress.

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California Law Requires Licensees to Include Their License Number on Emails

December 1, 2022
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A new CA state law requires most insurance producers (including Accident and Health, or Sickness Agents) to include their license number on all emails. 

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Say Hello to Cigna's New Dental Broker Manager!

December 1, 2022
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Introducing the newest IFP Broker Management team member

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Cigna's Onboarding Program for New Customers

November 28, 2022
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Did you know that Cigna Medicare has an onboarding program for new customers?

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Use GTL's Text-to-Sign Feature for Even Faster Submissions!

November 21, 2022
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Save time and bypass the Voice Verification Call! Text-to-Sign is available on the Agent Portal only

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Compare The Benefits Today! See How The Difference is Clear with Clear Spring!

November 16, 2022
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Help your clients meet life where it is at, secure and confident with Clear Spring Health!

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See how Aetna is making it easier for members to stay informed

November 15, 2022
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An enhanced member experience is coming in 2023

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Excellus BCBS Medicare Broker News - Vol. 4 No. 10

November 15, 2022
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Final Reminders For AEP | Medicare Supplement Update

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Important updates to Humana’s Rx Calculator and Humana.com

November 15, 2022
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It was recently discovered that Humana’s Rx Calculator and Humana.com were incorrectly quoting the $0 Rx Copay Benefit Model incorrectly for DSNP plans.

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Wellcare Increased Payments and Network Additions!

November 15, 2022
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Your Wellcare NY Sales team wanted to remind you of an increase to the payment amounts for our Health Risk Assessment's (HRA's) and inform you of two important NY network additions.

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U.S. News & World Report announces UPMC as a Best Insurance Company

November 10, 2022
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U.S. News & World Report has named UPMC for Life as one of the “Best Insurance Companies for Medicare Advantage and Part D Prescription Drug Plans” for Pennsylvania in 2023!

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Clover Financials and a Thank You from Andrew Toy

November 10, 2022
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Check out these highlights from Clover’s Q3 financial results press release!

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New State Resources Available on MolinaAgentCenter.com

November 10, 2022
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2023 State Fact Sheets for Brokers and 2023 State Benefits Presentations have been updated

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All Clear Spring Health Members are Eligible for a Tablet

November 10, 2022
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Clear Spring has developed an industry-exclusive process called the eCare Experience™, to offer a patented digital care delivery model unlike anything in the Medicare market.

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EmblemHealth Legislative Update for the Week of November 7th, 2022

November 10, 2022
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State and Federal Legislative Updates for the Week of November 7th

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Apple Fitness+ and $200 in new rewards are coming soon to Aetna

November 7, 2022
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What you need to know in Medicare this week

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UPMC's HRA survey

November 7, 2022
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Make sure you’re getting the most out of every new enrollment application by having your clients complete a Health Risk Assessment(HRA) survey.

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New Aetna formulary enhancements for 2023

November 4, 2022
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Starting in 2023, many of the top medications taken by Aetna Medicare members will be on a lower drug tier, Tiers 1 and 2. In fact, nearly 300 drugs are moving to a lower drug tier.

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Earn $125 for each HRA submitted with Empire

November 4, 2022
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Earn more for your time and effort when you submit Health Risk Assessments for NEW members within 7 days of enrollment

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Cigna IFP Broker Bonus Program for 2023

November 4, 2022
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Cigna is committed to providing the support you need to sell successfully. And when you do, Cigna will reward your hard work and dedication through their 2023 Bonus Program.

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Meet Your New Molina Broker Channel Manager in California

November 3, 2022
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‍Molina is proud to introduce: Rebeca Aspe

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OEP is a go and Brokers’ Edge brings you proven strategies to start earning more with Cigna

November 3, 2022
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It’s time to start selling and earning, so remember the drive to five.

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Wellcare: 2023 Enrollment Application Form Corrections

November 2, 2022
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Wellcare has identified some issues with the printed versions of some of the 2023 Enrollment Application documents contained within the Enrollment Resource Guides.

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Ascension Complete: 2023 Enrollment Application Form Corrections

November 2, 2022
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Ascension Complete has identified some issues with the printed versions of some of the 2023 Enrollment Application documents contained within the 2023 Enrollment Guides.

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Clover LiveHealthy Rewards: Perception vs. Reality #1

November 1, 2022
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Clover has responded to the concerns that some existing Clover members have about a perceived decrease in OTC for 2023.

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Geisinger Broker Bulletin Update

October 26, 2022
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View Our 2023 ACA Updates Webinar

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Icario Connect Agent Portal - Important Updates from Cigna

October 25, 2022
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On October 12, Cigna launched the new and improved Icario Connect Agent Portal. This new agent portal includes features that make it easier for you to facilitate health risk assessments (HRAs) with your customers. 

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Just in Time for AEP - LIBERTY Dental Network Expansions and Upgrades from Anthem

October 25, 2022
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A network arrangement between our existing commercial participating network of dentists and LIBERTY Dental provides an expanded network for Medicare Advantage dental products effective January 1, 2023

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Legal & General year-end closing dates for 2022

October 25, 2022
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 As we approach the end of the year, Legal & General would like to share a snapshot of cut-off dates to remember

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Humana Reminder: Update your PRDs for 2023

October 25, 2022
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For your current inventory, you will need to replace your 2022 PRDs with new PRDs for 2023.

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UPMC PLAN HIGHLIGHT: New plans for 2023!

October 25, 2022
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ven before the start of AEP, the new kids on the block were causing quite the rumblings throughout our service area. Research, industry trends, and feedback from trusted brokers like yourself have allowed UPMC to create these exciting PPO plan options that reach across the UPMC service area.

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Just in Time for AEP - LIBERTY Dental Network Expansions and Upgrades from Empire

October 24, 2022
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A network arrangement between our existing commercial participating network of dentists and LIBERTY Dental provides an expanded network for Medicare Advantage dental products effective January 1, 2023

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Geisinger Broker Bulletin Update

October 21, 2022
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Geisinger Gold PPO and HMO Plans receive 4.5-Star ratings for 2023

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Take Advantage of New HIP Guaranteed Issue Ages with GTL

October 20, 2022
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Reach more clients and write more business this AEP with GTL's newest hospital indemnity insurance!

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Mid-Level Providers Now Included in Cigna's Directories

October 20, 2022
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Great news! Cigna will be adding physician assistants (PA’s) and nurse practitioners (NP’s), also known as mid-level providers, to the Cigna Medicare provider directories.

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UPMC Benefit highlight: Flex spend card

October 19, 2022
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There’s been a lot of excitement surrounding UPMC's newest benefit, the UPMC for Life Flex Spend Card.

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NEW! UPMC Preferred Pharmacies

October 18, 2022
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UPMC has added two major preferred pharmacies to the list just in time for AEP!

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Submission for GTL's Hospital Indemnity now available on Connecture’s Platform!

October 17, 2022
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Great news! GTL's Advantage Plus Hospital Indemnity Plan is now available for quoting and submission on Connecture's platform!

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Important Updates to the SureBridge Branded POS tool

October 14, 2022
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Updates to the SureBridge Point of Sale tool will occur starting at about 9pm CST Thursday, Oct. 13 and could cause the system to be temporarily unavailable. Please plan accordingly.

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Clover Video Rewards

October 14, 2022
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Your clients can earn up to $100 in reward dollars while they sit on their couch!

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Cigna Reminder: Internet Service Discounts for Low-Income Customers

October 14, 2022
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There is a new federal program available that helps low-income households pay for internet service and connected devices like a laptop or tablet.

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Now available from Legal & General: Save Age feature for digital applications

October 14, 2022
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You now have the option to backdate the policy effective dates in order to receive lower insurance rates for your clients. 

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Exciting News for PA for Wellcare

October 14, 2022
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 Wellcare is excited to announce that UPMC Pinnacle in Central PA will be added to Medicare MAPD products coming soon.

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Submit Empire HRAs - Don’t Miss Your Chance to Earn More!

October 14, 2022
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Earn more for your time and effort when you submit Health Risk Assessments for NEW members within 7 days of enrollment

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Important Updates for Highmark's NY HRA Platform

October 14, 2022
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If you haven’t already verified your account or established your password in iCario, you should receive an e-mail containing a link by the end of the day (October 14th)

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See how Humana is moving toward value-based care

October 12, 2022
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How Humana is investing in health

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Wellcare: Reminder - Important Update on Eligibility Change for Tennessee Wellcare Dual Access (HMO D-SNP) H1416-035

October 12, 2022
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In accordance with a new requirement by the State of Tennessee Medicaid Program (TennCare), Wellcare would like to inform agents of a mid-year change in the eligibility criteria for the Tennessee Wellcare Dual Access (HMO D-SNP) H1416-035 plan.

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The new SureBridge Member Hub is here for your clients!

October 11, 2022
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Exciting changes are ready for new and existing members

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Meet Your New Molina Broker Channel Manager in Utah

October 11, 2022
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‍Molina is proud to introduce: Neal Linares

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UPMC: Excellent 5 out of 5 stars AGAIN!

October 10, 2022
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UPMC is proud to announce that they once again are the only plan in Pennsylvania to earn an excellent 5 out of 5 overall star rating from Medicare for 2023

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Highmark Achieves 5-Star Plan Ratings for 2023

October 10, 2022
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The Centers for Medicare & Medicaid Services (CMS) recently announced Highmark’s 2023 Star Ratings for Pennsylvania, West Virginia, and New York Medicare Advantage (MA) plans. Highmark's scores were strong again this year, with most plans achieving a 5-Star Rating –the highest score possible!

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Five Stars for Cigna Medicare

October 10, 2022
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Cigna has great news!

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96% of Humana’s Medicare Advantage Members are in Contracts rated 4-Star or Above for 2023

October 10, 2022
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With 4.9 million of Humana’s Medicare Advantage members enrolled in plans rated 4 stars and above, Humana’s Star Ratings continue to reflect the company’s strong focus on ensuring high quality of care, patient-centered clinical outcomes and reliable customer service for its members.

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Wellcare Rhode Island Network Expansion

October 6, 2022
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Rhode Island Provider Network Expansion - Care New England to join Wellcare Network for 2023

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New UHICA Plans Have Arrived in Arkansas

October 6, 2022
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There was a LEAN upgrade recently that now allows field sales agents to complete Voice Signature enrollments using the Field Sales enrollment form.

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HIGHMARK CHANGES COMING IN 2023: Broker of Record Retention Process, Medigap Commissions

October 6, 2022
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CHANGES COMING IN 2023: Broker of Record Retention Process, Medigap Commissions

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