Industry News

Here's what's happening in your industry.

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Cigna's Onboarding Program for New Customers

November 28, 2022
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Did you know that Cigna Medicare has an onboarding program for new customers?

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Use GTL's Text-to-Sign Feature for Even Faster Submissions!

November 21, 2022
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Save time and bypass the Voice Verification Call! Text-to-Sign is available on the Agent Portal only

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Compare The Benefits Today! See How The Difference is Clear with Clear Spring!

November 16, 2022
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Help your clients meet life where it is at, secure and confident with Clear Spring Health!

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See how Aetna is making it easier for members to stay informed

November 15, 2022
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An enhanced member experience is coming in 2023

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Excellus BCBS Medicare Broker News - Vol. 4 No. 10

November 15, 2022
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Final Reminders For AEP | Medicare Supplement Update

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Important updates to Humana’s Rx Calculator and Humana.com

November 15, 2022
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It was recently discovered that Humana’s Rx Calculator and Humana.com were incorrectly quoting the $0 Rx Copay Benefit Model incorrectly for DSNP plans.

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Wellcare Increased Payments and Network Additions!

November 15, 2022
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Your Wellcare NY Sales team wanted to remind you of an increase to the payment amounts for our Health Risk Assessment's (HRA's) and inform you of two important NY network additions.

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UPMC Veteran Challenge Coin

November 14, 2022
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In October 2021, members of the UPMC military and veteran employee resource group proposed the creation of a challenge coin as part of a more significant employee recognition effort

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U.S. News & World Report announces UPMC as a Best Insurance Company

November 10, 2022
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U.S. News & World Report has named UPMC for Life as one of the “Best Insurance Companies for Medicare Advantage and Part D Prescription Drug Plans” for Pennsylvania in 2023!

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Clover Financials and a Thank You from Andrew Toy

November 10, 2022
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Check out these highlights from Clover’s Q3 financial results press release!

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New State Resources Available on MolinaAgentCenter.com

November 10, 2022
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2023 State Fact Sheets for Brokers and 2023 State Benefits Presentations have been updated

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All Clear Spring Health Members are Eligible for a Tablet

November 10, 2022
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Clear Spring has developed an industry-exclusive process called the eCare Experience™, to offer a patented digital care delivery model unlike anything in the Medicare market.

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EmblemHealth Legislative Update for the Week of November 7th, 2022

November 10, 2022
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State and Federal Legislative Updates for the Week of November 7th

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Apple Fitness+ and $200 in new rewards are coming soon to Aetna

November 7, 2022
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What you need to know in Medicare this week

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UPMC's HRA survey

November 7, 2022
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Make sure you’re getting the most out of every new enrollment application by having your clients complete a Health Risk Assessment(HRA) survey.

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New Aetna formulary enhancements for 2023

November 4, 2022
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Starting in 2023, many of the top medications taken by Aetna Medicare members will be on a lower drug tier, Tiers 1 and 2. In fact, nearly 300 drugs are moving to a lower drug tier.

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Earn $125 for each HRA submitted with Empire

November 4, 2022
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Earn more for your time and effort when you submit Health Risk Assessments for NEW members within 7 days of enrollment

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Cigna IFP Broker Bonus Program for 2023

November 4, 2022
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Cigna is committed to providing the support you need to sell successfully. And when you do, Cigna will reward your hard work and dedication through their 2023 Bonus Program.

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Meet Your New Molina Broker Channel Manager in California

November 3, 2022
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‍Molina is proud to introduce: Rebeca Aspe

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OEP is a go and Brokers’ Edge brings you proven strategies to start earning more with Cigna

November 3, 2022
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It’s time to start selling and earning, so remember the drive to five.

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Wellcare: 2023 Enrollment Application Form Corrections

November 2, 2022
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Wellcare has identified some issues with the printed versions of some of the 2023 Enrollment Application documents contained within the Enrollment Resource Guides.

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Ascension Complete: 2023 Enrollment Application Form Corrections

November 2, 2022
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Ascension Complete has identified some issues with the printed versions of some of the 2023 Enrollment Application documents contained within the 2023 Enrollment Guides.

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Clover LiveHealthy Rewards: Perception vs. Reality #1

November 1, 2022
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Clover has responded to the concerns that some existing Clover members have about a perceived decrease in OTC for 2023.

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Geisinger Broker Bulletin Update

October 26, 2022
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View Our 2023 ACA Updates Webinar

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Icario Connect Agent Portal - Important Updates from Cigna

October 25, 2022
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On October 12, Cigna launched the new and improved Icario Connect Agent Portal. This new agent portal includes features that make it easier for you to facilitate health risk assessments (HRAs) with your customers. 

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Just in Time for AEP - LIBERTY Dental Network Expansions and Upgrades from Anthem

October 25, 2022
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A network arrangement between our existing commercial participating network of dentists and LIBERTY Dental provides an expanded network for Medicare Advantage dental products effective January 1, 2023

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Legal & General year-end closing dates for 2022

October 25, 2022
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 As we approach the end of the year, Legal & General would like to share a snapshot of cut-off dates to remember

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Humana Reminder: Update your PRDs for 2023

October 25, 2022
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For your current inventory, you will need to replace your 2022 PRDs with new PRDs for 2023.

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UPMC PLAN HIGHLIGHT: New plans for 2023!

October 25, 2022
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ven before the start of AEP, the new kids on the block were causing quite the rumblings throughout our service area. Research, industry trends, and feedback from trusted brokers like yourself have allowed UPMC to create these exciting PPO plan options that reach across the UPMC service area.

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Just in Time for AEP - LIBERTY Dental Network Expansions and Upgrades from Empire

October 24, 2022
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A network arrangement between our existing commercial participating network of dentists and LIBERTY Dental provides an expanded network for Medicare Advantage dental products effective January 1, 2023

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Geisinger Broker Bulletin Update

October 21, 2022
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Geisinger Gold PPO and HMO Plans receive 4.5-Star ratings for 2023

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Take Advantage of New HIP Guaranteed Issue Ages with GTL

October 20, 2022
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Reach more clients and write more business this AEP with GTL's newest hospital indemnity insurance!

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Mid-Level Providers Now Included in Cigna's Directories

October 20, 2022
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Great news! Cigna will be adding physician assistants (PA’s) and nurse practitioners (NP’s), also known as mid-level providers, to the Cigna Medicare provider directories.

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UPMC Benefit highlight: Flex spend card

October 19, 2022
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There’s been a lot of excitement surrounding UPMC's newest benefit, the UPMC for Life Flex Spend Card.

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NEW! UPMC Preferred Pharmacies

October 18, 2022
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UPMC has added two major preferred pharmacies to the list just in time for AEP!

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Submission for GTL's Hospital Indemnity now available on Connecture’s Platform!

October 17, 2022
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Great news! GTL's Advantage Plus Hospital Indemnity Plan is now available for quoting and submission on Connecture's platform!

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Important Updates to the SureBridge Branded POS tool

October 14, 2022
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Updates to the SureBridge Point of Sale tool will occur starting at about 9pm CST Thursday, Oct. 13 and could cause the system to be temporarily unavailable. Please plan accordingly.

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Clover Video Rewards

October 14, 2022
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Your clients can earn up to $100 in reward dollars while they sit on their couch!

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Cigna Reminder: Internet Service Discounts for Low-Income Customers

October 14, 2022
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There is a new federal program available that helps low-income households pay for internet service and connected devices like a laptop or tablet.

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Now available from Legal & General: Save Age feature for digital applications

October 14, 2022
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You now have the option to backdate the policy effective dates in order to receive lower insurance rates for your clients. 

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Exciting News for PA for Wellcare

October 14, 2022
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 Wellcare is excited to announce that UPMC Pinnacle in Central PA will be added to Medicare MAPD products coming soon.

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Submit Empire HRAs - Don’t Miss Your Chance to Earn More!

October 14, 2022
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Earn more for your time and effort when you submit Health Risk Assessments for NEW members within 7 days of enrollment

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Important Updates for Highmark's NY HRA Platform

October 14, 2022
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If you haven’t already verified your account or established your password in iCario, you should receive an e-mail containing a link by the end of the day (October 14th)

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See how Humana is moving toward value-based care

October 12, 2022
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How Humana is investing in health

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Wellcare: Reminder - Important Update on Eligibility Change for Tennessee Wellcare Dual Access (HMO D-SNP) H1416-035

October 12, 2022
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In accordance with a new requirement by the State of Tennessee Medicaid Program (TennCare), Wellcare would like to inform agents of a mid-year change in the eligibility criteria for the Tennessee Wellcare Dual Access (HMO D-SNP) H1416-035 plan.

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The new SureBridge Member Hub is here for your clients!

October 11, 2022
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Exciting changes are ready for new and existing members

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Meet Your New Molina Broker Channel Manager in Utah

October 11, 2022
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‍Molina is proud to introduce: Neal Linares

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UPMC: Excellent 5 out of 5 stars AGAIN!

October 10, 2022
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UPMC is proud to announce that they once again are the only plan in Pennsylvania to earn an excellent 5 out of 5 overall star rating from Medicare for 2023

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Highmark Achieves 5-Star Plan Ratings for 2023

October 10, 2022
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The Centers for Medicare & Medicaid Services (CMS) recently announced Highmark’s 2023 Star Ratings for Pennsylvania, West Virginia, and New York Medicare Advantage (MA) plans. Highmark's scores were strong again this year, with most plans achieving a 5-Star Rating –the highest score possible!

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Five Stars for Cigna Medicare

October 10, 2022
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Cigna has great news!

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More enhanced Hospital Indemnity states coming soon from Medico

October 10, 2022
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More enhanced Hospital Indemnity states coming soon

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96% of Humana’s Medicare Advantage Members are in Contracts rated 4-Star or Above for 2023

October 10, 2022
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With 4.9 million of Humana’s Medicare Advantage members enrolled in plans rated 4 stars and above, Humana’s Star Ratings continue to reflect the company’s strong focus on ensuring high quality of care, patient-centered clinical outcomes and reliable customer service for its members.

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Wellcare Rhode Island Network Expansion

October 6, 2022
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Rhode Island Provider Network Expansion - Care New England to join Wellcare Network for 2023

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New UHICA Plans Have Arrived in Arkansas

October 6, 2022
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There was a LEAN upgrade recently that now allows field sales agents to complete Voice Signature enrollments using the Field Sales enrollment form.

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HIGHMARK CHANGES COMING IN 2023: Broker of Record Retention Process, Medigap Commissions

October 6, 2022
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CHANGES COMING IN 2023: Broker of Record Retention Process, Medigap Commissions

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NEW Enhanced Empire “Self-Attestation” Process for AEP 2023

October 6, 2022
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Exciting changes are coming for AEP 2023! Your clients will be able to select their Essential Extras (EE) benefit choice at the point of sale.‍

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Centene Introduces FAP Feature Enhancements!

October 6, 2022
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Centene is consolidating the Wellcare By Allwell and legacy Wellcare Find A Provider (FAP) platforms and introducing several enhancements that are designed to improve the user experience, effective October 1, 2022.

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Finding a Dental Provider with Cigna is as Easy as 1-2-3

October 6, 2022
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With dental maximums of up to $20,000, dental allowances that provide flexibility, and preventive and comprehensive services, your customers can’t go wrong with Cigna Dental!

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Incorrect Formulary Information for Highmark 2023 New York Plans on Producer Portal

October 6, 2022
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Highmark has learned incorrect formulary information was loaded to the Highmark Producer Portal for 2023 Highmark Blue Cross Blue Shield of Western New York and Highmark Blue Shield of Northeastern New York plans.

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Inflation Reduction Act - What You Need to Know from Aetna

September 30, 2022
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President Biden’s signing of the Inflation Reduction Act (IRA) marks the beginning of implementing many years of substantial change to the Medicare Part B and Part D programs.

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Empire Important New CMS Requirements for Call Recording - UPDATED

September 30, 2022
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All agencies and brokers selling Medicare Advantage and/or Part D plans should review and implement the new requirements outlined within

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Cigna VBE for 2023 - More Money in Your Pocket!

September 30, 2022
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With Cigna's new value based enrollment (VBE) program for new to Cigna customers starting with January 1, 2023 effective dates and forward! With Cigna's new program, you will receive additional payments when you submit digital applications and capture important customer information at the point of sale. 

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Learn how to help your clients find in-network providers with Humana

September 30, 2022
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You’re not simply selling plans; you’re helping your clients access healthcare and potentially attain better health.

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Cigna's New One-Card Solution

September 28, 2022
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The new Cigna Healthy Today benefit is a game changer! Cigna Healthy Today is the one-card solution to utilize multiple plan benefits.

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Increased HRA Payments for 2023 with Cigna

September 26, 2022
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Starting with 2023 effectives this AEP, you can earn $125 when you enroll your Cigna Medicare Advantage customers in an eligible Medicare D-SNP or C-SNP plan and facilitate a health risk assessment (HRA) with Cigna's Value Based Enrollment initiative.

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UnitedHealthcare LEAN Change

September 26, 2022
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There was a LEAN upgrade recently that now allows field sales agents to complete Voice Signature enrollments using the Field Sales enrollment form.

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Earn a $110 administrative fee if your new D-SNP member completes the HRA with Aetna

September 23, 2022
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Earn a $110 administration fee for completing a HRA with eligible D-SNP enrollments through the Think Agent tool!

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New for 2023: Highmark Launches Online Health Risk Assessment

September 23, 2022
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To help determine the best care for Highmark Medicare Advantage members, they developed an online health risk assessment that will be live on October 1st. So what do you need to know?

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Meet Your New Molina Broker Channel Manager in Florida

September 23, 2022
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‍Molina is proud to introduce: Daniel Pridemore

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Cuba Memorial Hospital joins Aetna Medicare provider network in New York

September 22, 2022
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Cuba Memorial Hospital joins Aetna Medicare Advantage provider network in New York, effective October 15, 2022

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Guaranteed Issue HospitalWise from SureBridge is Now Available in 31 States

September 21, 2022
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Now your clients can get a guaranteed issue HospitalWise plan to help cover deductibles and copays, regardless of their health status. Even better, the plan premium and agent compensation will remain unchanged!

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SureBridge Upcoming Audits: Waivers for Dental Waiting Periods

September 20, 2022
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As a reminder, customers applying for a PPO Premiere Dental plan, may qualify for a Waiver of the Waiting Period on their new PPO Premiere plan

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The William Penn Association Simplified Issue offer EXTENDED!

September 20, 2022
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Due to the success of this special offer, the WPA Board of Directors and Officers have decided to extend the current Simplified Issue Single Premium Whole Life Special offer to Thursday, December 15th 2022.

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Meet Your New Molina Broker Channel Manager in South Carolina

September 19, 2022
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‍Molina is proud to introduce: Jevon Jackson

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Important Social Security Drafting Information for Advantage Plus Elite, Indemnity Plus Elite & Heritage Plan from GTL

September 19, 2022
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Looking for another way to submit paper new business? Upload GTL paper applications by using the new secure upload feature on GTLink!

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Important Updates to the SureBridge Branded POS tool

September 19, 2022
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SureBridge Point of Sale (POS) Tool Updates Beginning Sept. 16

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Meet Your New Molina Broker Channel Manager in Michigan

September 19, 2022
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‍Molina is proud to introduce: Jevon Jackson

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Quickly and Securely Submit GTL Paper Applications

September 19, 2022
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Looking for another way to submit paper new business? Upload GTL paper applications by using the new secure upload feature on GTLink!

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Coming Soon – Guaranteed Issue HospitalWise from SureBridge Launching This Week!

September 13, 2022
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SureBridge is excited to announce that on September 16, HospitalWise will be available on a guaranteed issue basis for select plan designs in 31 states!

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Guaranteed Issue Coming Soon for HospitalWise from SureBridge

September 9, 2022
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Why HospitalWise makes a great companion to Medicare Advantage and ACA plans!

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*Important* Changes to UnitedHealthcare Voice Signature

September 9, 2022
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An upcoming update to LEAN will allow field sales agents to complete Voice Signature enrollments for plans using the Field Sales enrollment form. Agents will no longer use the Telephonic script for Voice Signature.

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Exciting Updates to CignaforBrokers Portal

September 9, 2022
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Cigna is excited to share the new and exciting improvements to their Broker Portal, CignaforBrokers.com, coming soon! 

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Introducing the Empire Benefits Prepaid Card!

September 8, 2022
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Now your clients' spending allowance-based benefits and funds will be accessible through ONE Benefits Mastercard® Prepaid Card!

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Molina Policies for CVS Marketing Events 2023

September 7, 2022
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Molina is excited to announce that in-person marketing events are back! 

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Aetna 2023 SilverScript PDP News

September 6, 2022
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Important change for SilverScript SmartRx PDP for 2023

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Grow your business by better understanding the healthcare needs of veterans with Humana

September 6, 2022
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Humana's new veterans webinar, Closing the Gap: Your Essential Guide to Dental, Vision and Hearing Coverage for Veterans, is now available on demand on Ignite.

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A New SureBridge Member Hub is Coming!

September 6, 2022
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The new hub will connect SureBridge with the UnitedHealthcare(UHC) brand family

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The William Penn Association Simplified Issue offer ENDING SEPT 15th!

September 6, 2022
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The current Simplified Issue Single Premium Whole Life Special offer will be ending on Thursday, September 15th 2022.

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Humana Go365: What's New for 2023

August 30, 2022
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AEP is right around the corner and Humana wants to help set you up for success. Go365 by Humana,® the well-being and rewards program, offers members a variety of ways to get active and stay in control of their health while earning rewards.

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Geisinger Broker Bulletin Update

August 29, 2022
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2023 product certification and more!

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UnitedHealthcare HouseCalls Member Incentive

August 29, 2022
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UnitedHealthcare offers HouseCalls for many Medicare Advantage members

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Cigna is expanding in GA

August 24, 2022
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Cigna recognizes the significant amount of time and work it takes to build your business and that your hard work deserves to be protected. In advance of AEP, they want to let you know that they are committed to protecting your Agent of Record status as well as the commissions you’ve earned for the customers you’ve enrolled.

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Cigna's commitment to protect your AOR status

August 24, 2022
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Cigna recognizes the significant amount of time and work it takes to build your business and that your hard work deserves to be protected. In advance of AEP, they want to let you know that they are committed to protecting your Agent of Record status as well as the commissions you’ve earned for the customers you’ve enrolled.

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Meet Your New Molina Broker Channel Manager in Virginia

August 23, 2022
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‍Molina is proud to introduce: Scott Herrmann

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Don’t miss updates to the Humana Veterans Hub on Ignite

August 22, 2022
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Humana is committed to supporting veterans in the community, and the updated Veterans Hub on Ignite gives you all the resources you need to engage with current and prospective veteran members.

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Important updates to Humana Seminar Authorization

August 22, 2022
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Starting this month, Humana is making it easier than ever to connect with prospective members by making updates to the Seminar Authorization process.

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