Industry News

Here's what's happening in your industry.

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Update on Wellcare’s Relationship with Optum Health Plan of California

August 8, 2022
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Wellcare of California is currently in renewal negotiations with Optum Health Plan to ensure Optum’s continued provision of services to Wellcare members in California.

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Connect clients and prospects to Humana Neighborhood Centers

August 5, 2022
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Get acquainted with Humana Neighborhood Centers

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What's new for 2023 – Humana Sales Materials

August 3, 2022
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Humana has simplified their Enrollment Book this year at your request and more!

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New Cigna Agent Resource Line Service Hours

July 29, 2022
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The Cigna Agent Resource Line (CARL) is extending its service hours for August.

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SureBridge Moving to New Policy Administration System

July 28, 2022
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SureBridge Moving to New Policy Administration System– Final Steps

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Have you tried the new Humana Sales Enablement Library yet?

July 25, 2022
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The newly launched Sales Enablement Library replaces the former Medicare Document Library to make finding the right documents easier than ever.

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Status Change on Existing SureBridge DocuSign Accounts

July 21, 2022
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Please ensure anything you currently have in progress from your SureBridge DocuSign account has been completed prior to July 29.

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Clover Health Announces Planned Medicare Advantage Expansion for 2023

July 20, 2022
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Clover Health is expanding their network!

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Columbia County Mental Health joins Aetna Medicare provider network in NY!

July 19, 2022
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As of June 29, 2022 ready-to-sell email notifications are discontinued.

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Wellcare Weekly News: Best Practices for Provider Selection

July 18, 2022
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Some best practices for you to keep in mind when assisting your members with provider selection.

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A New Year of Humana Reach Rewards Has Begun

July 15, 2022
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Did you know that Humana has plenty of Spanish-speaking resources?

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Geisinger Broker Bulletin Update

July 15, 2022
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Geisinger’s D-SNP product is expanding to 60 of the 67 counties in Pennsylvania!

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Excellus BCBS Medicare Broker News - Vol. 4 No. 7

July 14, 2022
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Medicare Sales Team Update | Reminder Retail Training Requirement

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Selling IULs With Mutual of Omaha Is as Simple as 1-2-3

July 13, 2022
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Life Protection Advantage maybe the solution to help them meet their goals.

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Sneak Peek at Aetna 2023 Expansion and More!

July 13, 2022
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2023 represents the largest Medicare Advantage product filing for Aetna ever! 

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Aetna SmartRx Going Non-Commissionable for New Sales in 2023

July 13, 2022
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Information about Aetna's PDPs in 2023

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Humana Topic of the Week: Green Means Go!

July 12, 2022
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A Special Announcement for NY Agents

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Important Update to the “Find A Provider” Tool in Wellcare Website

July 8, 2022
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All providers now have a Primary Care Provider (PCP) indicator added to their profile regardless of their PCP status.

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Retain and attract customers with a new program from Medico

July 7, 2022
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Medico® is now offering exclusive access to a new online platform for your current and future Medicare Supplement policyholders — SecureSeniorConnections.

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GTL's Home Life Secure Now Available in North Dakota and South Dakota

July 5, 2022
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Introducing Home Life Secure: A unique combination of whole life insurance with chronic and terminal illness accelerated benefits, as well as a final expense feature.

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Ready to Sell? Molina 2023 Certification is OPEN!

July 5, 2022
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Use Molina's handy checklist to get organized and ready to sell 2023 plans! 

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CenterWell Pharmacy is here!

July 5, 2022
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New brand. Same great service.

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Grow Your Humana Book of Business with Spanish-language Resources

July 5, 2022
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Did you know that Humana has plenty of Spanish-speaking resources?

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Aetna Ready-to-Sell Email Notifications are Discontinued

June 30, 2022
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As of June 29, 2022 ready-to-sell email notifications are discontinued.

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Wellcare Centene Workbench Addition - Policy ID

June 29, 2022
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Updates to Centene Workbench

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Wellcare Reminder: Change to Call Center Hours of Operation - Effective July 1, 2022

June 29, 2022
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Special Population (SPOP) & Medicaid Verification Change to Call Center Hours of Operation – Effective July 1, 2022

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Wellcare Certification Training Blackout Period

June 29, 2022
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Beginning July 1, 2022 there will be a temporary blackout for new broker contracting and certification training.

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NAHU Convention News

June 29, 2022
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NAHU will soon be known as National Association of Benefits and Insurance Professionals

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Aetna Update: CMS Memo Clarifies Disaster SEP

June 29, 2022
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Update: CMS memo clarifies that the COVID-19 pandemic does not qualify for the disaster SEP 

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BlueCross Medicare Advantage Member Meetings/Outreach

June 29, 2022
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Did you know that BlueCross BlueShield of South Carolina’s Medicare Advantage team continually reaches out to members?

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Grow Your Humana Book of Business with Spanish-language Resources

June 28, 2022
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Did you know that Humana has plenty of Spanish-speaking resources?

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Humana Network Additions - More New York Network Announcements!

June 27, 2022
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Exciting network additions for New York!

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Humana Topic of the Week: Green Means GO!

June 27, 2022
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Certification opens June 28th at 12 PM EST!

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Making Cigna Re-Contracting Easy For You

June 23, 2022
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As a Cigna broker, you want to exceed your clients’ expectations during the Open Enrollment Period (OEP) and that’s why Cigna is there to support you every step of the way.

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SureBridge Wellness Rider Availability in Colorado

June 23, 2022
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Effective immediately, the SureBridge Wellness Rider is no longer available for new sales on HospitalWise, CancerWise Plus andHeartWise products in Colorado.

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Introducing the Cigna Star Producer Program

June 23, 2022
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The Cigna Star Producer Program is Cigna's new way of saying thank you for your continued support!

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New Online Provider Directory Enhancements Made

June 22, 2022
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New enhancements to the OLPD from Cigna

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Humana Network Additions - More New York Network Annoucements!

June 21, 2022
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Exciting network additions for New York!

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Humana Topic of the Week: Preparing for Success

June 21, 2022
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There are some training available on MarketPoint University that Humana suggests agents review prior to AEP. Doing these trainings now will put you in the driver’s seat and ready when the need arises. 

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GTL's Home Life Secure Now Available in South Carolina

June 16, 2022
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Introducing Home Life Secure: A unique combination of whole life insurance with chronic and terminal illness accelerated benefits, as well as a final expense feature.

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2023 certification for Aetna MA/MAPD and SilverScript PDP begins June 29

June 16, 2022
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Remember, certification is an annual requirement, so plan to visit AetnaMedicareProducerCertification.com starting June 29. Watch your inbox for additional details and instructions later this month.

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Excellus BCBS Medicare Broker News - Vol. 4 No. 6

June 15, 2022
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Retail Training Requirement | Transparency Tools Updates | 5-Star SEP Reminder

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New Enhancements Available in Humana's Vantage!

June 13, 2022
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Sign into Vantage today to see the new updates we have in store for you in June!

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Humana Network Additions - Let's celebrate New York!

June 13, 2022
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Exciting network additions for New York!

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Humana Topic of the Week: DSNP Verification tool

June 13, 2022
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Using the DSNP Verification tool in Vantage

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Geisinger Gold D-SNP Expansion

June 10, 2022
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Geisinger Gold D-SNP will be expanding to 60 counties in Pennsylvania soon!

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The William Penn Association Simplified Issue offer is back!

June 10, 2022
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William Penn Association Officers and Board of Directors are pleased to announce the return of the “WPA Simplified Issue Single Premium Whole Life Special!”

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Producer's University Refresh Launches July 1

June 3, 2022
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Cigna will be refreshing Producers’ University to make it easier to find the tools and resources you need. The new site will roll out on July 1 to coincide with the launch of the 2023 Annual Certification.

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Aetna Digital Claims Submission is Now Available!

May 26, 2022
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As of May 12, Aetna Medicare members can now submit claims digitally through the member website.

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Now Available: Aetna Producer and Consultant Podcast library

May 26, 2022
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Have you heard about the new Podcasts designed specifically for agents?

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SureBridge Benefit Change Option for Existing DVH Product Customers

May 25, 2022
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Understanding some budgets may not allow for a rate increase, SureBridge is offering an option that may help with the recent announcement about price adjustments.

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May 25th is National Senior Fitness Day!

May 25, 2022
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It's a great day to remind members how much we care about their health and safety!

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Important Reminders about Molina's COVID-19 Resources

May 23, 2022
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With the public health emergency now extending beyond July, it's important to remind members and potential members of the ways Molina Healthcare provides information and benefits that help protect them from COVID

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Humana Topic of the Week: Insulin Savings Program and Diabetic Testing Supplies

May 23, 2022
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Humana has expanded its participation in the Part D Senior Savings Model in many plans across the US

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Medico Launches Enhanced Product and New Customer App

May 23, 2022
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On June 1, 2022, Medico’s Hospital Indemnity product is getting enhanced. New and existing clients will have access to new benefits, all at the same great cost.

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Spanish-Language Resources from Humana

May 23, 2022
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Did you know that Humana has plenty of Spanish-speaking resources?

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Excellus BCBS Medicare Broker News - Vol. 4 No. 5

May 19, 2022
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Excellus BlueCross Blue Shield HMO plans have earned 5 out of 5 stars from Medicare in the Rochester area for 2022!

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NAHU Discusses Medicare Final Rule with CMS

May 17, 2022
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Further information about the most recent CMS rule regarding telephone conversations with beneficiaries

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Humana Topic of the Week: Reach Rewards, Member Care Assessments, and CenterWell

May 17, 2022
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Are you filling out member car assessments or taking advantage of Reach Rewards? Learn more...

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Breaking News - CMS Publishes Final Rule Regulating Field Agent Call Recordings

May 11, 2022
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CMS published a final ruling on 5/9/2022 announcing policy and regulatory revisions for Contract Year 2023.

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Premium Change for SureBridge Prime DVH

May 9, 2022
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Information about the upcoming premium changes for the Dental-Vision-Hearing market

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Humana Topic of the Week: Medicare Document Library

May 9, 2022
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Helpful notes on how to view the Medicare Document Library from Humana

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The Facts About Medicare Spending

May 5, 2022
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An aging U.S. population, rising enrollment, and higher costs per person have contributed to the growth in total Medicare spending

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Benefits to being an Independent Agent

May 5, 2022
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It’s not unusual to wonder whether switching from being an independent agent to a captive agent is the right move.

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More Medicare Supplement and Dental states available NOW

May 3, 2022
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Medico’s new Medicare Supplement plans are now available in Alabama, Arkansas, Illinois, Nevada, Oklahoma, Virginia, and West Virginia.

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Humana Topic of the Week: Submitting Medicaid Award Letters

May 2, 2022
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Information about submitting DSNP enrollments for when a beneficiary is new to Medicaid and has a future effective date for their Medicaid.

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New Individual Humana Extend plans

April 29, 2022
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The Humana individual insurance portfolio continues to grow!

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WellCare's New Broker Portal

April 29, 2022
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Welcome to Centene Workbench!

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Humana Topic of the Week: Dental and Vision/Promotion for DOUBLE Humana Reach Rewards

April 25, 2022
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Individual products (stand-alone dental and vision) Updates and Reach Rewards Opportunity

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Get to Know your Molina Medicare Products

April 21, 2022
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Now is a great time to learn more about the Medicare products Molina offers. Do you know which state plans!

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Learn more about DSNP and the HFC with these Humana resources

April 21, 2022
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Many of Humana's Medicare Advantage Dual Eligible Special Needs Plans (DSNPs) include benefits like the Health Foods Card (HFC), which helps provide members on those plans with more access to food.

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Ascend VBE Process Change

April 21, 2022
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Ascend VBE Process Change – Effective 5/3/2022

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Have You Visited Your Ameritas Portal?

April 19, 2022
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The Ameritas portal for agents, brokers, and producers helps you manage your dental and vision block of business and commissions.‍

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Billing Changes and New Customer Website for SureBridge New Business Only

April 19, 2022
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As of April 08, 2022, applications received for SureBridge supplemental products will have a new billing process and customer website for certain states

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Humana Update for Individual Specialty Paper Applications

April 18, 2022
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To remain compliant with security and privacy requirements, starting 6/1/2022 Humana will no longer accept paper applications submitted by fax or email for new Individual Specialty sales.

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New Aetna Ready-to-Sell (RTS) User Interface Will Soon Be Available

April 18, 2022
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 Starting April 25, a newly-designed interactive map will be on Producer World that will give easy access on your RTS status

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Your clients can get additional assistance through the BenefitsCheckUp® tool

April 18, 2022
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Did you know there are over 2,500 benefit programs available nationwide that can be identified through the BenefitsCheckUp® tool?

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Wellcare Product Pointers: Low-Income Subsidy Plans

April 14, 2022
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Low-Income Subsidy Plans Available to Help with Overall Health

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Updated Sales Technology Tools Page on Humana's Ignite

April 14, 2022
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Help simplify your job so you can spend more time building client relationships! 

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Erroneous Provider Termination Notice sent to Wellcare North Carolina Medicare Advantage Members

April 14, 2022
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Recently your Wellcare of North Carolina customer may have received an erroneous letter from Wellcare in error

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SilverSneakers continues to provide innovative fitness resources

April 13, 2022
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For the past30 years, SilverSneakers® has helped seniors live healthier and happier lives with their health and wellness programs.

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IRI Issues Year-End 2021 Annuity Sales Report

April 13, 2022
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Sales of fixed and variable annuities were $233.1 billion in 2021, an increase of 12.3 percent over 2020 sales of $207.5 billion and the highest annual annuity sales since 2008

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See Your Cigna Commissions Sooner!

April 13, 2022
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Cigna has released a couple of tips on how you can see your commissions payments from a little sooner!

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Humana Pharmacy is soon becoming CenterWell Pharmacy

April 13, 2022
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New brand. Same great service.

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Aetna’s Medicare Advantage Plus Part D Clients Save on Insulin Prescriptions

April 13, 2022
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Download Aetna's 2022 Affordable Insulin Talking Points Guide today!

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Cigna - Get help for your SEPs

April 12, 2022
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View this short tutorial from Cigna to help with your SEP applications!

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Humana - New Enhancements Available in Vantage

April 12, 2022
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All of the April updates in Vantage!

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AHIP Consumer Survey: Measuring Satisfaction with Supplemental Insurance

April 5, 2022
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Recently, AHIP surveyed people enrolled in supplemental insurance about their experience with these plans. Read more about the results!

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Aetna's Ascend App Soon Discontinued

March 29, 2022
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Ascend access will be discontinued March 31, are you ready?

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Humana Topic of the Week: Humana Adds COVID SEP

March 28, 2022
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Please be advised that the federal public health emergency declaration specific to COVID-19 issued on January 30, 2020 remains in effect and may serve as the basis for the SEP-DST

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Wellcare Weekly News: Agent Connect: Read Only Status

March 23, 2022
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Important information regarding Agent Connect. View post for details.

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Humana Topic of the Week: How to view future terms of your members on Vantage

March 21, 2022
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Humana's topic of the week is Humana Retail Agent Services: Lately, the hot topic of concern has been around members getting dis-enrolled from their plan unknowingly and calling agents in a panic.

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Wellcare Weekly News: Important Enrollment Guidelines & PPO

March 15, 2022
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This week, Wellcare focuses on some important enrollment guidelines and spotlight their PPO product. View post for details.

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When Will The Pandemic End? Will We Always Need Boosters?

March 14, 2022
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Information about the COVID-19 pandemic seems to be changing daily, and it’s often hard to understand everything we read and hear. Excellus BCBS sat down with Dr. Lorna Fitzpatrick to get answers to some of your most asked questions.

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Humana Topic of the Week: Humana Retail Agent Services

March 14, 2022
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Humana's topic of the week is Humana Retail Agent Services: Introducing a dedicated sales agent phone line - sales agents will have one dedicated phone line to call for help with Medicare pre- and post- enrollment questions.

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Introducing My Wellcare Rewards: A Refreshed Member Rewards Program

March 11, 2022
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Starting March 2022, Wellcare is introducing the My Wellcare Rewards program powered by Healthmine. This is a new program that encompasses all former member reward programs for Legacy WellCare and Legacy Centene Medicare Advantage members.

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