Previously, UnitedHealthcare issued their annual contract amendment outlining 2026 commission rates for their Medicare plans. These changes are part of their ongoing effort to continue providing access to affordable, high-quality care across their Medicare portfolio in response to ongoing funding pressures and rising healthcare costs. Their commitment to their agents and brokers remains strong, and they remain dedicated to providing you with tools and resources to help navigate these industry challenges while they focus on the long-term stability of their plans for the members they are privileged to serve. UnitedHealthcare values the critical role you play in supporting members, and look forward to working together to deliver on the shared mission to serve members.
To read more about changes to Medicare Advantage, Part D, Medicare Supplement and UnitedHealthcare® Dental, Vision, Hearing Plans, view Jarvis.
To help make it easy for you to access member information and manage your business, you now have access to advanced filtering capabilities and dashboard customization, helping to ensure you have what you need all in one place. This includes:
Start using these features by visiting the Book of Business page on Jarvis or check out the all-new Book of Business Quick Reference Guide on Jarvis.
Coming soon: Watch for even more enhancements to your Book of Business, including the ability to view members who have been verified or are pending verification for Chronic Condition Special Needs Plans (C-SNP) and Special Supplemental Benefits for the Chronically Ill (SSBCI).
As part of the commitment to making sure you get the information you need, UnitedHealthcare has created the SSBCI Quick Reference Guide. This resource describes SSBCI and the verification process, includes the list of qualifying chronic conditions and addresses common questions.
As a reminder, Special Supplemental Benefits for the Chronically Ill (SSBCI) allows Medicare Advantage plans to offer non-medical and non-primarily health-related benefits like healthy foods and utilities, tailored to individuals with serious chronic illnesses. The SSBCI program will remain a key component to support individuals with specific chronic health needs, so help make sure you're ready to explain these changes and their impact to consumers when AEP begins.
The Agent Guide is a resource for you to conduct your business. This comprehensive guide helps you stay compliant and build your business with UnitedHealthcare.
To ensure you have the latest information at your fingertips, UnitedHealthcare updates the Agent Guide every month. In the latest version, published on September 15, 2025, you'll find new updates and changes highlighted in red, making it easy for you to quickly identify what's new and important.
Access the Agent Guide in Jarvis
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New member portal, rebrand and AEP news, CSB product updates, and more in this edition of Broker Insights!
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UnitedHealthcare currently provides agents with access to their book of business (BoB) information on the Jarvis agent portal. After gathering feedback, they have recently announced they are now offering Jarvis BoB access to agency partners as well.
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
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