Industry News

Here's what's happening in your industry.

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Cigna Medicare Minute - June News

June 22, 2023
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June News from Cigna

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Empire: Clarifications to CMS 2024 Policy and Technical Changes

June 19, 2023
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Clarifications to CMS 2024 Policy and Technical Changes

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Wellcare: Tips & Tricks for Centene Workbench

June 19, 2023
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Wellcare is working hard to provide you with resources that support excellent service for your business and our members.

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Wellcare: Important PY2024 Medicare AEP Launch Dates – AHIP, ACT, First Looks

June 19, 2023
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Please be on the lookout for more information on the 2024 Wellcare Annual Certification Training process and other important communications

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Humana Breaking News!! Massachusetts Network Add

June 19, 2023
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The time is here to start sharing the excitement!

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Cigna Healthcare MA in AZ, KS, MO, and UT

June 16, 2023
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Cigna Healthcare’s MA plans are still available in AZ, KS, MO, and UT.

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UnitedHealthcare 2024 Certifications are now open!

June 12, 2023
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UnitedHealthcare 2024 Certifications are now open!

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New UnitedHealthcare-branded Dental & Vision Plans

June 12, 2023
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New UnitedHealthcare-branded Dental & Vision Plans Available 6/23!

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UnitedHealthcare: JarvisWRAP for June 9

June 9, 2023
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Update regarding Conflict of Interest disclosure and more

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Excellus BCBS Medicare Broker News - Vol. 5 No. 6

June 7, 2023
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Updates On COVID-19 | Logo Use Reminder | Retail Training Requirement

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Honoring and Supporting Our Veterans with Cigna

June 7, 2023
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Cigna has many resources for you and your Veteran customers.

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Empire: CMS Announces Marketing and Communication Changes

June 2, 2023
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It's time to review marketing guidance in preparation for AEP 2024

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New to Medicare Drip Campaign- It's on the UHC Agent Toolkit

June 2, 2023
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This month on the UHC Agent Toolkit, check out the New to Medicare Drip Campaign

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Humana: CT and MA Announcement for Medicare Supplements!

June 2, 2023
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NEW Humana Medicare Supplement plans now available in Connecticut AND Massachusetts!

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UnitedHealthcare: JarvisWRAP for May 26

June 2, 2023
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Great news! 2024 Certifications Study Guide now available

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Breaking New for the Humana New York Network

June 1, 2023
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The time is here to start sharing the excitement!

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Excellus BCBS Medicare Broker News - Vol. 18 No. 6 - Special Issue

June 1, 2023
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Individual & Small Group – NYS Prior Approval Of Rate Changes

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Empire New York Medicare Supplement Market Exit

June 1, 2023
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Empire BlueCross BlueShield (Empire) will no longer accept new members in its Medicare Supplement (Med Supp) Plans in New York (NY) beginning with July 1, 2023 effective dates.

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Important Updates to the 2024 AHIP Certification

May 30, 2023
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2024 AHIP Medicare training season starts June 21, 2023 - Removal of 2023 Training

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Rx Benefit Upgrade to GTL's Short-Term Home Health Care!

May 25, 2023
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GTL's Short-Term Home Health Care Plan C prescription benefit just got even better with an upgrade from $600 to $900!

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NEW Member Servicing Tool in Jarvis for AARP Medicare Supplement Plans

May 25, 2023
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Have you tried the new Member Servicing Request Tool? 

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Heritage Life from GTL Now Upgraded with Sequoia Funeral Concierge!

May 25, 2023
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GTL's Short-Term Home Health Care Plan C prescription benefit just got even better with an upgrade from $600 to $900!

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Excellus BCBS Medicare Broker News - Vol. 18 No. 5

May 24, 2023
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Forbes Best Employers For Diversity List | What Happens Once The National Emergency Ends | Safety Net Plan Renewals

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Univera Healthcare: What Happens Once The National Emergency Ends

May 24, 2023
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What Happens With Claims, COBRA And Special Enrollments Once The National Emergency Ends?

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Wellcare Insider: Important Updates and Reminders

May 24, 2023
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Wellcare Insider will arrive in your inbox every two weeks – and more frequently when needed – to provide important updates and reminders focused on growing your business and sustaining your success.

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UnitedHealthcare: Change to business cancellation process

May 24, 2023
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Helping to drive better member experiences through Member Hub

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New Enrollment Kits and Applications are Now Available in CA, FL, and KY for AARP Medicare Supplement Plans

May 23, 2023
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There are new Enrollment Kits and applications available for AARP® Medicare Supplement Insurance Plans insured by UnitedHealthcare® Insurance Company in select states

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New Enhancement to the UnitedHealthcare Signature Process

May 23, 2023
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"Infinite scrolling" eliminated from the Signature Process

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Value Based Enrollment Program Changes from Cigna

May 23, 2023
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Changes to VBE payments for digital applications starting with June 1 effectives

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UnitedHealthcare: JarvisWRAP for May 19

May 23, 2023
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Did you know Medicare Made Clear is on YouTube?

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Coming Soon: Commissionable PDPs from Cigna

May 23, 2023
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Cigna Healthcare will start paying commissions on Medicare Prescription Drug Plans (PDP) starting in AEP 2024!

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Wellcare: Update on Wellcare Provider Network in Oregon

May 23, 2023
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Wellcare Provider Update: PeaceHealth Now In Network for Wellcare By Health Net

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Cigna Medicare Minute - May News

May 18, 2023
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May News from Cigna

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Don't Forget About Express Security Code Signature Option in LEAN™ for AARP Medicare Supplement Plans

May 18, 2023
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Have you tried the new Express Security Code* enrollment method in LEAN™ for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®?

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Wellcare: Correction Re: SEP Duration Update

May 18, 2023
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After review, the Disaster SEP Duration extending to 6 months only applies to a member’s Initial Election Periods for Medicare Part A & B entitlement periods. 

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The New Geisinger Broker Portal is Here!

May 18, 2023
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With it, you can manage your business operations from one site — so you have more time to focus on building your client base and selling.

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Medicare Broker News Vol. 5 No. 5

May 15, 2023
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5-Star Special Enrollment Period | Bill Pay Options For Members | Spring Member Newsletter

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UnitedHealthcare: JarvisWRAP for May 12

May 15, 2023
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Get certified to sell 2024 UnitedHealthcare Medicare plans and more

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Accendo Medicare Supplement discontinuation

May 11, 2023
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Accendo Medicare Supplement discontinuation in six states effective May 28

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Wellcare Insider: Important Updates and Reminders

May 11, 2023
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Wellcare Insider will arrive in your inbox every two weeks – and more frequently when needed – to provide important updates and reminders focused on growing your business and sustaining your success.

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Materials to Reach New Clients- On the UHC Agent Toolkit

May 11, 2023
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If you’re not yet familiar with the UHC Agent Toolkit, now is the time!

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Coming Soon: Express Security Code Signature Option in LEAN

May 3, 2023
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Express Security Code* enrollment method will replace Express Security Question in LEAN™ for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®

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Humana Retail Agent Services Update

May 3, 2023
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In order to enhance your experience with Humana agent support services, they will be updating phone options

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UnitedHealthcare: JarvisWRAP for April 28

May 3, 2023
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State Medicaid redetermination updates and more

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Wellcare Insider: Important Updates and Reminders

May 3, 2023
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Wellcare Insider will arrive in your inbox every two weeks – and more frequently when needed – to provide important updates and reminders focused on growing your business and sustaining your success.

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Coming soon! A New Jarvis Experience

May 3, 2023
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This is the latest enhancement in UnitedHealthcare’s effort to improve what we do and make Jarvis easier to use when servicing your clients.

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Geisinger Joins Kaiser Permanente to Transform Healthcare

May 1, 2023
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Geisinger and Kaiser Permanente are announcing the launch of a transformative solution for healthcare in America called Risant Health

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Geisinger Broker Bulletin Update

April 28, 2023
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U.S. News and World Report recognition and more

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Wellcare: Disaster SEP Duration Update

April 25, 2023
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Based on the recently released final rule document, CMS has extended the length of SEPs that are based on Federal, State or Local Emergency/Disaster Declarations

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The Public Health Emergency is ending – what you need to know from UPMC

April 25, 2023
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As most of you are aware, the federal government put the Public Health Emergency (PHE) in place in response to the COVID-19 pandemic in 2020. The PHE is set to end on May 11, 2023.

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Humana Enrollment Tools

April 25, 2023
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There are multiple tools on how to assist your members with enrolling with Humana.

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The New Geisinger Broker Portal is Here!

April 25, 2023
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With it, you can manage your business operations from one site — so you have more time to focus on building your client base and selling

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Paperless communications from Cigna are coming your way

April 21, 2023
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Starting on April 24, 2023, if you are a broker with an email address on file, you will receive copies of customer letters by email only.

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Empire: Medicaid Redetermination Information for D-SNP

April 20, 2023
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Empire will help your dual eligible clients navigate the Medicaid Redetermination process.

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2023 Rate Information for AARP Medicare Supplement Plans

April 19, 2023
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2023 Rate Information for AARP® Medicare Supplement Insurance Plans: Effective June 1, 2023

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UnitedHealthcare: JarvisWRAP for April 14

April 19, 2023
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Updated Agent Guide available on Jarvis and more

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Cigna Fanatical Prospecting Podcast Series - Episode Five

April 19, 2023
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Episode fifth now available in Producers' University

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Molina - Resuming Medicaid Eligibility

April 19, 2023
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Millions of Americans are expected to be found ineligible for coverage, and this will impact some of Molina's D-SNP beneficiaries. Molina is taking important steps to assist both those eligible and ineligible for renewal.‍

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Cigna Medicare Minute - April News

April 19, 2023
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April News from Cigna

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Wellcare: Contact Regarding Medicaid Redetermination to Begin for Medicare Members in Select States

April 11, 2023
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As previously communicated on February 10, 2023, states were able to resume the Medicaid Redetermination process as early as February 1, 2023.

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UnitedHealthcare: JarvisWRAP for April 7

April 10, 2023
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Dollar General UCard update, Medicaid redetermination reminder and more

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Medico is telling customers about their new brand!

April 6, 2023
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 In April, Medico will begin notifying their customers that they will unify under the new brand, Wellabe

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Critical Provider Plus from GTL Now available in Indiana!

April 6, 2023
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Critical illness and accident coverage up to $100,000 with a 250% lifetime maximum!

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Cigna Fanatical Prospecting Podcast Series - Episode Four

April 6, 2023
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Episode four now available in Producers' University

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Highmark: Medicaid Redeterminations - What You Need to Know

April 6, 2023
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Millions of Americans are expected to lose their Medicaid-related health coverage due to the continuous enrollment requirement for Medicaid that ended on April 1, 2023.

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Highmark CLARIFICATION: Summary of Benefits Part D $0 Deductible

April 3, 2023
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A $0 Part D deductible was not displayed in the Summary of Benefits (SOBs) for plans that include Part D benefits with no deductible. Highmark is providing a notice to clarify those deductibles.

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BlueCross BlueShield South Carolina: New Blue Select Hospital Directory

March 30, 2023
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Now Available on Storefront: New Blue Select® Hospital Directory

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Highmark: PREPARE NOW for Updates Coming April 1 to New York Broker of Record Process and Health Risk Assessments

March 27, 2023
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There are two important updates coming to New York producers at the beginning of April: a transition to a new online Health Risk Assessment, and a change to New York's Broker of Record process.

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Gerber: Important Changes to Commission Override State Requirements Coming Soon

March 27, 2023
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In accordance with compliance requirements, Gerber Life will require any upline that has Agents selling Gerber Life products in an override state to be licensed and appointed in that state in order to receive override commissions.

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Clover: Understanding CAHPS (Consumer Assessment of Healthcare Providers and Systems)

March 22, 2023
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One of the most valuable ratings Clover can get is out of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey sent by CMS each year.

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Cigna: Check in with your customers

March 21, 2023
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Tips for your 60-day check-in with your new customers.

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Don't have time to call? Use GTL's Text-to-Chat feature

March 21, 2023
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Do you have questions or requests for GTL's Sales Support team and don't have time to call?

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SureBridge Brand change coming soon

March 21, 2023
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Acquired in 2019 by the UnitedHealthcare company, The Chesapeake Life Insurance Company is now officially welcomed into the UnitedHealthcare brand family

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UnitedHealthcare: LEAN* mobile app enhancements

March 21, 2023
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For LEAN training resources please visit Jarvis > Knowledge Center > Learning Lab > Content Library > LEAN > Additional References.

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Reminder of Cigna's Guidance Regarding Enrollment Applications

March 21, 2023
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Guidance on submitting paper enrollment applications to Cigna

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UnitedHealthcare: JarvisWRAP for March 17

March 21, 2023
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Special Election Period news and more

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Cigna Fanatical Prospecting Podcast Series - Episode Three

March 21, 2023
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Episode three now available in Producers' University

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Cigna Medicare Minute

March 15, 2023
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March News from Cigna

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Empire Talk Desk will be discontinued as of March 20

March 14, 2023
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Talk Desk, the tool used for recording a telephonic Scope of Appointment and Voice Signature, will be discontinued on March 20, 2023

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Banner Life: Available March 8: Easily respond to RTMs

March 9, 2023
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Banner Life is excited to announce that the BGA will be able respond to an RTM on behalf of the advisor's client.

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Rates & Discounts for AARP Medicare Supplement Plans

March 7, 2023
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In an effort to help consumers buy with confidence and remain satisfied to continue their coverage with AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare® Insurance Company, changes are coming to rating and discount structures in some states.

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Cigna Fanatical Prospecting Podcast Series - Episode Two

March 7, 2023
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Episode two now available in Producers' University

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Cigna Broker News

March 2, 2023
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February News from Cigna

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Highmark: Updates coming to New York Broker of Record Process and Health Risk Assessments

March 2, 2023
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There are two important updates coming to our New York producers at the end of March/beginning of April: a transition to a new online Health Risk Assessment, and a change to New York's Broker of Record process.

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Highmark: Letter Addressing Over-The-Counter Benefit Concerns Reaching Members by March 6

March 2, 2023
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Highmark switched to a new Over-The-Counter (OTC) vendor in 2023 and there have been several challenges since the beginning of the year including stocking and delivery delays

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Special Update for Healthy Groceries from Empire

March 2, 2023
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Healthy Groceries amounts roll over, January – May 2023

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More Stores Now Accepting MyMolina OTC Cards

March 2, 2023
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Albertsons and Schnucks Now Accepting MyMolina OTC Cards

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Short-Term Care Insurance with Family Caregiver Support from GTL

March 2, 2023
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Insurance Benefits for Confinement in a Nursing Home, Assisted Living Facility or in Your Client's Home

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Updated 2023 Enrollment Period guide / DST update

February 28, 2023
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Not all carriers offer the same SEPs, so it’s important to know what each carrier offers and how to use them.

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Wellcare: Weekly News – 02/24/2023

February 28, 2023
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WellWith the new year well underway, Wellcare would like to provide a few updates they are sure you will find helpful as you continue to work with your members

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Medico: New OPTIONAL Rx field saves time

February 28, 2023
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Medico is making your life easier. Soon, self-disclosed medications will be optional on their Medicare Supplement applications.

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UnitedHealthcare: JarvisWRAP for February 24

February 28, 2023
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Special Election Period news and more

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All Clear Spring Health MAPD Members are Eligible for a Flex Card

February 23, 2023
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Make sure your clients are taking advantage of their Flex card

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The Cigna name is evolving

February 23, 2023
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The Cigna name is evolving. The commitment to you and your customers remains the same.

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Cigna Medicare Minute

February 23, 2023
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February News from Cigna

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Cigna Fanatical Prospecting Podcast Series

February 23, 2023
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 Don't miss out on these amazing podcasts to learn how you can boost your sales! Be on the lookout for future podcast episode release dates.

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FYI: Molina Medicare Commissions Process

February 23, 2023
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Medicare Commissions Process: How to Access Your Statements and Payment Dates

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Medico: Our new brand will launch in June 2023

February 23, 2023
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On June 26, 2023, Medico will unify under the new brand, Wellabe.

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UnitedHealthcare: JarvisWRAP for February 17

February 23, 2023
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2023 rate information for AARP Medicare Supplement Plans and more

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Geisinger Broker Bulletin Update

February 23, 2023
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Updated Commission payments and more

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