Geisinger: All the Medicare Information You Need Now

Help with OTC and flex benefits

Do your customers have questions about their OTC and/or flex benefits? They can call NationsBenefits customer service at 877-880-8874 (TTY: 711), daily from 8 a.m. to 8 p.m.

For self-service, your customers can access the NationsBenefits portal by visiting geisinger.nationsbenefits.com They can use the portal to:

• Search for retail locations
• Search for products
• Activate or replace cards
• Update shipping address
• Place an order for OTC items

Download Talking Points  

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D-SNP plan selection

As a reminder, your customers can select a new D-SNP plan every three months. Now’s a good time to help them either determine their eligibility for a D-SNP plan or re-evaluate their current plan to be sure it’s meeting their needs.

Download D-SNP Brochure  

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Special election periods

During lock-in, remember that your clients may qualify for special election periods (SEPs). Some brokers have had clients who wanted to come to Geisinger but didn’t think they had a qualifying SEP — when in fact they did. Consider PACE/PACENET, D-SNP, residential changes and many others. Your broker manager is happy to help. Learn more about PACE/PACENET.

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The Circle

As a perk of being a Geisinger Gold member, your customers will receive the Silver Circle magazine for people over the age of 65.

Download the Circle  

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