Excellus BCBS is excited to announce the newest addition to their Medicare Sales Leadership Team. Andre Dowdie has joined the organization as the Director of Broker Programs & Strategic Partnerships. Andre comes to Excellus BlueCross BlueShield after 17 successful years with Humana, where he most recently served as Senior Market Manager. A City University of New York graduate in business, Andre’s career is marked by transformative initiatives, like spearheading the Healthy Kitchens initiative in the Northeast and leading the successful nationwide scale of the Mobile Enrollment (RV) marketing strategy driving growth and engagement within the Medicare Advantage market. Andre resides in Rochester, NY with his wife, Kate.
Please do not hesitate to reach out to Andre with a warm welcome or any questions you have.
Excellus BlueCross BlueShield Medicare members are invited to attend their upcoming Member Town Hall events. They are holding these virtual meetings to help members make the most of their plans and understand their benefits – all from the comfort of their own home.
This event will focus on understanding and using the medical and dental benefits in our Medicare plans.
This event will focus on pharmacy benefits, educating members on how Medicare Part D works and providing tips on how to save on prescription drug costs.
Space is limited! Members are encouraged to sign up for one or both events using this link.
Members received the winter edition of Medicare Member Insider in mid-January. This new issue is packed with helpful plan information, educational resources, recipes, and more.
Most importantly, in this issue members were invited to attend the Virtual Town Hall events in February to learn more about using their plan and pharmacy benefits. Download the newsletter to learn more.
Winter Medicare Member Insider (PDF)
Medicare Member Insider Archive
Excellus received feedback that some members were not promptly termed for their Medicare Supplement plans for 1/1/24. To help with client questions, they would like to call your attention to the following reminders on how Med Supp disenrollments are handled:
The above policies also apply to enrollments, as long the Med Supp application has 1/1/24 as the effective date. If there is no effective date, they will automatically enroll the member for 2/1/24
Please reach out to your Broker Account Executive with any questions or concerns.
A new year can mean a new plan for many of your clients. Some of you may be asking, “why are my members receiving a bill?” Here’s the simple answer:
It can take up to two billing cycles for a member’s electronic fund transfer or Social Security deduction to start. In the meantime, members will receive billing statements (if applicable) until Excellus BCBS has notified them that the first draft and recurring payments will begin.
Please advise your clients to continue making payments until this notification arrives to avoid disruption or potential termination for nonpayment.
In the coming weeks, keep an eye out for a “special edition” Broker News email. To continue to make valuable enhancements and better support you in your Medicare business, Excellus BCBS will be sharing a link to a short, anonymous broker survey.
The goal is to collect feedback regarding current marketing content and materials, training, and educational resources, as well as their products, so they can continue to offer meaningful support and make impactful changes to their program.
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Get Your FREE Site >Upcoming PA, WV, and DE Medigap Updates: Effective July 1st!
UnitedHealthcare is providing you a new Commission Amendment featuring changes to the commission schedule for AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare® Insurance Company (UHIC) and UnitedHealthcare® Insurance Company of America (UHICA).
You can expect more information and resource links in a few weeks
Additional updates related to OH HB315A and OH HB315B.
The launch of Flexible Choice Dental, Vision & Hearing (DVH) Plus insurance in CA, FL, IL, PA, and TX will now take place on May 27.
Changes to MA, D-SNP, and Medigap Application Process Beginning August 1, 2025 and additional updates inside.
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Get to know us, and see how we can help you take your business to the next level.