NationsBenefits, Geisinger’s new card vendor, has issued new cards to all members who have over-the counter (OTC) and/or flex benefits. Members who have a plan that includes both OTC and flex benefits will receive just one card. For questions or help obtaining or activating a card, call 877-880-8874 (TTY:711) or visit geisinger.nationsbenefits.com.
Watch for the next issue of the Gold bulletin in your inbox during the second week of February. You’ll receive an issue the second week of each month after that (except for special editions).
Do you have members who left Geisinger and want to come back? Geisinger can help you get them back into a plan that’s best for them. Just reach out to your broker manager.
A new supplemental reimbursement form is available for 2024. Members can request reimbursement for the following, depending on their plan:
This form replaces last year’s multiple versions, which were based on plan.
Download the 2024 Supplemental Reimbursement Form
To check on the status of an application, email brokerhelp@thehealthplan.com with the following information:
Be sure to include how the application was sent and for which plan. The broker care team will respond as soon as possible.
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