Impacted Services/Applications: Agent HRA submission process
Schedule/Impacts: After Sunday, December 31, 2023, the Icario platform will no longer be available for Electronic Health Risk Assessment submissions. Note: New 2024 Icario Electronic Health Risk Assessment surveys are currently scheduled for use later in Q1 2024.
Action Required: Effective January 1, 2024, all HRA surveys will need to be submitted following the current HRA process as outlined in the Market Specific HRA Guide.
Resources:
Next Steps: A separate communication will be sent when the new 2024 HRA surveys are available in the Icario platform, currently scheduled for Q1 2024
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