As you know, October kicks off the Annual Enrollment Period (AEP)! The first two weeks are your last push to prepare and the second two weeks allow you to start applying all you’ve learned. Whether you’ve been selling for years or are newly licensed, having a checklist can help you make sure you’re covering everything. That’s why we created an AEP Agent Playbook focused on selling Medicare Advantage plans!
Top tips from the 2025 AEP Agent Playbook:
All members should have received their 2025 Annual Notice of Changes (ANOC), so now is a great time to review key benefit details with your existing book of business and check in on their needs for the coming year.
Take advantage of these 2025 resources on the UHC Agent Toolkit designed to support you and your clients.
UnitedHealthcare is pleased to announce more 2025 training materials that are enhanced to better meet your needs and provide the information you need during AEP.
The Enrollment Handbook provides requirements and best practices for completing a compliant, accurate and efficient enrollment for Medicare Advantage, Part D and Special Needs Plans. And it now includes an advanced search feature, so you can quickly locate the information you need on conducting a compliant, accurate and efficient enrollment.
More 2025 Agent Quick Reference Guides are now available on Jarvis including:
Don’t forget to check out the OTC + Healthy Food + Utilities, Dental, Vision, Hearing, UnitedHealthcare UCard® and new plan designs Agent Quick Reference Guides.
As you likely heard, the Part D program will change in 2025 – including changes that may benefit certain members like the member’s Maximum Out of Pocket (MOOP) cost decreasing from $8,000 to $2,000 and more. Take advantage of UnitedHealthcare's 2025 Part D FAQ (found in Jarvis) for a detailed overview of these changes and watch for national webinars and more agent resources coming soon.
UnitedHealthcare has also created resources and tools you can use to educate your members. Visit UHC.com to view their Part D landing page you can share with clients. There you’ll find information on the Medicare Prescription Payment Plan, a video with a simple and clear overview of the changes, an FAQ and an overview of the Inflation Reduction Act.
Plus, use the UnitedHealthcare Drug Cost Estimator, which will be updated early this week, to review drugs and share the expected 2025 costs when meeting with your clients.
UnitedHealthcare's commitment to providing value for members was evident during UCard® Member Week, held Sept. 2-8. This event, designed to make healthcare more accessible and rewarding and ensure members feel valued and supported, generated incredible member engagement, with over 1 million visits to UCardMember.com More than 113,000 members viewed their UnitedHealthcare discounts and thousands purchased a FitbitTM with their discount. Members particularly enjoyed Walgreens Senior Day, where they benefited from a 20% discount when shopping with their UCard.
You can now enroll Medicare Advantage members directly in the Jarvis mobile app! You must update your mobile app to access enrollment functionality. From the Jarvis mobile app, simply click on JarvisEnroll to start an application right from your phone. Note: The "Start HA" button in the mobile app and the ability to start an enrollment from your Book of Business in the mobile app is not available at this time. These features are always available on your desktop.
As we head into AEP, UnitedHealthcare wants to make sure you have the latest tips and tricks to save even more time while using JarvisEnroll to enroll Medicare Advantage members:
Want to learn more? Take advantage of the many JarvisEnroll training materials available 24/7, including a recorded webinar, job aids, eLearnings and videos, and view our FAQ. Or register to attend a national webinar for live training.
Check out a list of frequently asked questions (FAQs) designed to help you brush up on Medicare basics and expand your understanding of AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®. Use these FAQs to prepare yourself for AEP and learn if AARP Medicare Supplement Plans may be the right fit for your clients.
AARP endorses the AARP Medicare Supplement Insurance Plans insured by UnitedHealthcare Insurance Company or an affiliate (collectively “UnitedHealthcare”). UnitedHealthcare pays royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. AARP and its affiliates are not insurers. AARP does not employ or endorse agents, brokers or producers.
October 2024. Confidential and proprietary information of UnitedHealth Group. For internal/agent use only. Do not distribute or reproduce any portion without the express written permission of UnitedHealth Group.
Reminder! There’s a new resource available to help you get the most out of the UHC Agent Toolkit. The UHC Agent Toolkit Guide provides you tips to navigate the Toolkit and find materials that will help you market and grow your business. It also recommends materials to use at certain points throughout the year. Page 11 features these materials that are available to support the upcoming plan year:
Search UHC Agent Toolkit Guide to download the guide today.
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Get Your FREE Site >Cigna is continuing their Value Based Enrollment (VBE) program including VBE payments for health risk assessments (HRAs) and digital application submissions.
These pieces are designed to help you connect with your clients more effectively and prepare you for a successful year ahead.
Important Updates on RPPO Exit and Migration Opportunities: Help members transition from RPPO to LPPO plans
AEP has arrived and Devoted Health is excited to share some updates about Sunfire HRAs, Medicaid check availability, plan change applications, and the provider search tool in their Agent Portal.
Cigna is now offering a digital sales kit solution for AEP 2025.
Part D and 2025 plan member education resources now available
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.