< Agent Blog
Sep
09
,
2022

*Important* Changes to UnitedHealthcare Voice Signature

September 9, 2022
UnitedHealthcare

Upcoming Changes to Voice Signature in LEAN*

An upcoming update to LEAN will allow field sales agents to complete Voice Signature enrollments for plans using the Field Sales enrollment form. Agents will no longer use the Telephonic script for Voice Signature.

Once this update takes place, all future Voice Signature enrollments will have E-### confirmation numbers. As a result, Voice Signature applications will now be in the same “My Applications” page with agents’ other Field Sales enrollments.

With this change, however, field agents will lose access to applications completed with the Telephonic script. Once the update takes place, agents will not be able to access older Voice Signature applications with T-### confirmation numbers.  

In order to avoid any disruption, please download any Voice Signature applications with T-### numbers that you need to retain by Sept. 14. You will also be able to request these applications from the Producer Help Desk (PHD) after the LEAN update takes place.

For LEAN training resources please visit Jarvis> Knowledge Center > Learning Lab > Content Library > LEAN >Additional References. 

*Please note, this information applies to LEAN for UnitedHealthcare Medicare Advantage plans only.

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedCareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Highmark Newsletter: Important Highmark Medigap Updates

May 20, 2025
Agent Blog Icon - Indicates this is a blog article.

Upcoming PA, WV, and DE Medigap Updates: Effective July 1st!

Read More

UnitedHealthcare: Changes to Commissions for AARP Medicare Supplement Plans

May 19, 2025
Agent Blog Icon - Indicates this is a blog article.

UnitedHealthcare is providing you a new Commission Amendment featuring changes to the commission schedule for AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare® Insurance Company (UHIC) and UnitedHealthcare® Insurance Company of America (UHICA).

Read More

Cigna: Business technology enhancements coming soon!

May 15, 2025
Agent Blog Icon - Indicates this is a blog article.

You can expect more information and resource links in a few weeks

Read More

Anthem: Important updates on Ohio HB315A and HB315B legislation

May 14, 2025
Agent Blog Icon - Indicates this is a blog article.

Additional updates related to OH HB315A and OH HB315B.

Read More

Cigna: DVH Plus launch rescheduled to May 27.

May 13, 2025
Agent Blog Icon - Indicates this is a blog article.

The launch of Flexible Choice Dental, Vision & Hearing (DVH) Plus insurance in CA, FL, IL, PA, and TX will now take place on May 27.

Read More

Highmark: SPAP SEP Reminders and more

May 13, 2025
Agent Blog Icon - Indicates this is a blog article.

Changes to MA, D-SNP, and Medigap Application Process Beginning August 1, 2025 and additional updates inside.

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form