Wellcare: PID/NPN Reminder

Avoid Commission Impact! Review NPN Use for Broker of Record Accuracy

As previously communicated, application submissions in recent months listed your former Wellcare assigned Producer ID (PID) number instead of your National Producer Number (NPN).

As a reminder, the use of your 6-digit Wellcare Broker Producer ID (PID) was discontinued in 2022 and replaced with your National Producer Number (NPN).

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Important Reminders to Prevent Commission Impact

The submission of an application with your old Wellcare Broker Producer ID (PID) may result in the incorrect Broker of Record (BOR) for the member and impact commission payments.

• Effective July 1, 2024, Wellcare discontinued the manual process to convert the PID to your NPN.
• It is imperative that agents ensure their NPN is used for all application submissions going forward.
• When electronically submitting applications, ensure you’re properly logged in to capture your NPN.
• Paper applications and all associated correspondence should be identified only with your NPN.

Note: Applications submitted using a PID as of July 1 will default to a house account, resulting in a commission impact

To easily view your NPN, log into Centene Workbench through your Single Sign-on Portal and select the Book of Business widget.

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