Wellcare Insider: Important Updates and Reminders

CustomPoint Pre-Ordering to Open August 14

A pre-ordering period will be open for brokers to reserve 2024 AEP sales materials from August 14-20, 2023. Please be on the lookout for additional details next week. Note: The standard ordering period for 2024 AEP materials will be begin on September 27, 2023.

Also, as recently communicated, changes have been made to the CustomPoint materials ordering process that will provide an expedited ordering experience. The requirement for each order to be reviewed and approved by the local market has been removed. Instead, quantity limits have been put in place for each item in the catalog.

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Marketing and Sales Rules Changes

New regulations from the Centers for Medicare & Medicaid Services (CMS) were recently shared, with changes to  marketing and sales rules for all 2024 Medicare Advantage and Prescription  Drug Plans selling activities.

One of the  updated rules, an expanded Definition of Marketing, became effective on July 10.

To assist you in becoming familiar with all of the many changes for 2024, Wellcare has prepared a 2024 Final  Rule Summary document categorizing and  explaining what's new. Take some time now to learn more about each change,  and review other reminders and updates.

Centene Workbench Review

Whether you're brand new to Centene Workbench or an experienced veteran, finding a quicker way to navigate to essential information and discovering the widget that contains all your certification data in one place are just two of the many tasks Wellcare is seeking to simplify with our ongoing series of Centene Workbench Tips & Tricks.

Each of the Tips & Tricks emails breaks down a different function in Centene Workbench and links you to a short video walk-through. Take a moment to catch up now with the first two video walk-throughs, and keep an eye on your inbox for the next installment coming soon.

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