When requesting sales materials through the CustomPoint portal, a complete address is necessary to ensure accurate and timely delivery of your materials.
As previously communicated, a CMS ruling has extended the duration for any Special Enrollment Period (SEP) arising from an emergency or disaster declaration occurring on or after January 1, 2023.
What this means: Previously the guidance allowed the SEP to last the entire incident period plus 2 months after the end date of the incident period. After this recent change, the SEP is now available from the start of the incident period until 6 months after the end of the incident period.
What you should do now: Visit Special Enrollment Period (SEP) - FEMA / State Declarations to see if there is an active disaster SEP declared in your state. Note that previously expired SEP notifications have been updated as a result of this ruling.
Wellcare strives to be a leader in the industry and your trusted partner in business. You can have confidence that when you speak, we listen. Our Agent of Record Promise (AOR) commitment recognizes that you work hard, deserve the commissions you earn, and we promise to protect your commissions for members you have enrolled.
You can rest assured, when an existing client makes a plan change by calling Wellcare directly, your AOR status will remain unchanged. This means you will remain the AOR and continue to receive renewal commissions on plan changes. This even applies to plan changes from PDP to MAPD, where applicable. The Agent of Record Promise benefits your book of business year-round.
Take a moment ahead of the upcoming sales season and review the AOR to learn more about our commitment and the benefits for your business.
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Get Your FREE Site >The upgraded Short-Term Home Health Care product is now available in Oregon on GTL's Agent Portal and available soon on the e-App!
Please ensure you are using the correct application. Remember, the correct application is always available in LEAN™.
The current option for using voice authorization when submitting an application will no longer be available starting April 1, 2024.
This edition highlights how our focus on quality shows up for you and your members.
Medicare Advantage members in Connecticut, New Hampshire, New Jersey, and New York, now have more choices for using their Groceries benefit.
To support quality improvement, retention, and effectuation initiatives, Wellcare will change its payment of all D-SNP and C-SNP Health Risk Assessments (HRAs) to effectuation versus submission effective April 1, 2024.
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.