< Agent Blog
Jan
12
,
2023

Wellcare: Duplicate Arkansas Healthy Foods Card Issued in Error

January 12, 2023
Wellcare

Important: Duplicate Arkansas Healthy Foods Card Issued in Error

Due to an internal system issue, some Arkansas D-SNP members incorrectly received Healthy Foods benefit cards from two different vendors when the Healthy Foods Cards were issued.

Healthy Foods Card Vendors

The Healthy Foods benefit in Arkansas is serviced by Solutran and members were mailed Healthy Foods cards for use beginning January 1, 2023. However, some Arkansas D-SNP members may have, in error, also received a Healthy Foods card from Incomm, a vendor that services members outside of Arkansas.

Please refer to this previous communication for Healthy Foods Cards activation information and card samples.

Action Required for Members / Next Steps

  • The Healthy Foods card issued by Solutran (Solutran cards have a small S3 symbol on the bottom right corner) should be activated and can be used at participating locations immediately.
  • Immediately discard Healthy Foods card received from Incomm.
  •        

Arkansas D-SNP members that received a Healthy Foods card in error from Incomm will not be financially responsible for any purchases made on the Incomm card prior to deactivation.

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedicareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Clover: Understanding CAHPS (Consumer Assessment of Healthcare Providers and Systems)

March 22, 2023
Agent Blog Icon - Indicates this is a blog article.

One of the most valuable ratings Clover can get is out of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey sent by CMS each year.

Read More

Cigna: Check in with your customers

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Tips for your 60-day check-in with your new customers.

Read More

Don't have time to call? Use GTL's Text-to-Chat feature

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Do you have questions or requests for GTL's Sales Support team and don't have time to call?

Read More

SureBridge Brand change coming soon

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Acquired in 2019 by the UnitedHealthcare company, The Chesapeake Life Insurance Company is now officially welcomed into the UnitedHealthcare brand family

Read More

UnitedHealthcare: LEAN* mobile app enhancements

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

For LEAN training resources please visit Jarvis > Knowledge Center > Learning Lab > Content Library > LEAN > Additional References.

Read More

Reminder of Cigna's Guidance Regarding Enrollment Applications

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Guidance on submitting paper enrollment applications to Cigna

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form