Wellcare: Contact Regarding Medicaid Redetermination to Begin for Medicare Members in Select States

As previously communicated on February 10, 2023, states were able to resume the Medicaid Redetermination process as early as February 1, 2023.

Anyone who is no longer eligible for Medicaid will be disenrolled. Wellcare members set to be disenrolled from their Medicaid plans will need your help to obtain new coverage and maintain continuity of coverage.

Wellcare has prepared resources to assist you in supporting your clients who may be impacted by loss of their Medicaid coverage. The resource page will provide more information about how you can assist your clients through the Medicaid Redetermination process.

Please note members can contact the state directly to update their contact information or find their renewal/redetermination date.

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State Information

• Arizona State Website: This process is scheduled to start on April 1 in Arizona, with members beginning to receive letters from the state as early as Feb 1.
• Arkansas State Website: This process is scheduled to start on May 1 for Ambetter members, and June 1 for Total Care members in Arkansas. Members began receiving letters from the state regarding the redetermination as early as February 1.
• California State Website: This process is scheduled to start on July 1 in California, with members beginning to receive letters from the state as early as April 1.
• Georgia State Website: This process is scheduled to start on June 1 in Georgia, with members beginning to receive letters from the state as early as April 15.
• Indiana State Website: This process is scheduled to start on May 1 in, with members beginning to receive letters from the state as early as March 15. 
• Kansas State Website: This process is scheduled to start on May 1 in Kansas, with members beginning to receive letters from the state as early as March 15.
• Kentucky State Website: This process is scheduled to start on June 1 in Kentucky, with members beginning to receive letters from the state as early as April 1.
• Louisiana State Website: This process is scheduled to start on July 1 in Louisiana, with members beginning to receive letters from the state as early as May 1.
• Michigan State Website: This process is scheduled to start on July 1 in Michigan, with members beginning to receive letters from the state as early as May 4.
• Mississippi State Website: This process is scheduled to start on June 1 in Mississippi, with members beginning to receive letters from the state as early as March 1.
• New Mexico State Website: This process is scheduled to start on May 1 in New Mexico, with members beginning to receive letters from the state as early as March 1.
• New York State Website: This process is scheduled to start on July 1 in New York, with members beginning to receive letters from the state as early as May1.
• Nevada State Website: This process is scheduled to start on June 1 in Nevada, with members beginning to receive letters from the state as early as April 1.
• North Carolina State Website: This process is scheduled to start on July 1 in North Carolina, with members beginning to receive letters from the state as early as April 1.
• Ohio State Website: This process is scheduled to start on May 1 in Ohio, with members beginning to receive letters from the state as early as Feb 1.
• Oklahoma State Website: This process is scheduled to start on May 1 in Oklahoma, with members having begun to receive letters from the state in February.
• Rhode Island State Website: This process is scheduled to start on April 1 in Rhode Island, with members beginning to receive letters from the state as early as Feb 1.
• South Carolina State Website: This process is scheduled to start on June 1 in South Carolina, with members beginning to receive letters from the state as early as April 1.
• Tennessee State Website: This process is scheduled to start on April 1 in Tennessee, with members beginning to receive letters from the state as early as Feb 1.
• Texas State Website: This process is scheduled to start on April 1 in Texas, with members beginning to receive letters from the state as early as Feb 1.
• Washington State Website: This process is scheduled to start on June 1 in Washington, with members beginning to receive letters from the state as early as April 10.
• Wisconsin State Website: This process is scheduled to start on June 1 in Wisconsin, with members beginning to receive letters from the state as early as April 15.

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Wellcare’s trusted partner Centauri is available to aid members enrolled in a Wellcare Dual Special Needs Plan who may need to reapply for Medicaid and the Medicare Savings Plan. Their staff is well-trained to support Wellcare members. Centauri is specifically for the Dual Special Needs Plan, not any other redetermination.

• Toll-Free Number: 877-236-4471
• Hours of Operation: 9:00 AM – 7:30 PM EST, Monday – Friday.

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Ambetter Health (Marketplace)

For more information on Ambetter Health plans and Marketplace eligibility, brokers can contact the Ambetter Health Sales Team at:

Toll-Free Number: 855-700-7985, option 3

Email: ambettersales@centene.com

Hours of Operation: 8:00 AM – 4:30 PM CST, Monday - Friday

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