Be sure to reconcile your submitted enrollment applications submitted against the applications reflected in the Application Search Tool of the Broker Portal (Agent Connect). Access Single Sign-On and select the Broker Portal icon. This will route you to the Agent Connect Home Page.
Any applications not already submitted should be reviewed and submitted immediately.
Important Dates and Timelines:
As a reminder, Request For Information (RFI) status occurs when a submitted application is either incomplete or contains incorrect information and cannot be processed. To avoid processing delays or application denial, please ensure you provide accurate and complete information.
You will be informed through email and text message if you have applications in RFI status. Please be on the look out for these notifications and act promptly to resolve. Important: RFIs must be resolved within 21 days of application receipt from the member, or the application will be denied.
The Request For Information Resource Page contains further instructions on how to resolve RFIs.
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