< Agent Blog

UPMC: Excellent 5 out of 5 stars AGAIN!

October 10, 2022

UPMC is proud to announce that they once again are the only plan in Pennsylvania to earn an excellent 5 out of 5 overall star rating from Medicare for 2023 and receive Accreditation from the National Committee for Quality Assurance (NCQA) for both their HMO and PPO plans! These rankings place UPMC for Life among the highest-rated 4% of Medicare plans in the nation and make them the best quality plan in Pennsylvania!

Thank you for your continued partnership and contribution to this important achievement! You consistently go above and beyond for your clients and our members. Whether you’re making multiple home visits, answering phone calls outside of normal business hours, looking up additional resources, or even being a source of knowledge after a lead becomes a member… you do it all. This 5-star rating is also for YOU. Your commitment to bringing excellence and service to UPMC's more than 200,000 Medicare members has made this possible.

What does this mean for your leads?

  • Peace of mind―Ratings are based on how well Medicare Advantage plans deliver medical coverage, prescription drug services, customer service, and member satisfaction. Medicare beneficiaries can use these scores to compare our quality and performance to other Medicare plans. A 5-star rating is a revered status among Medicare Advantage plans, and it’s something you should boast about! Make sure to discuss this star rating when speaking with your clients and take the time to educate them on how a Medicare Advantage plan achieves this rating. Remember,  current members are a large part of why UPMC received 5 stars.
  • Resources you can use now―UPMC is eager to celebrate this important news! You’ll soon see a special note that highlights the star ratings included in new orders of the 2023 Plan Compare Guides and Enrollment Kits. They will also be mailing you hard copies of a flier to have on hand when speaking with your clients and to include in kits you already have on hand. 
  • The 5-star Special Election Period (SEP) lives on!―Remember, Medicare beneficiaries can enroll in any of these plans even after AEP is over by using the 5-star SEP. Eligible Medicare beneficiaries can disenroll from their current plan and enroll in a Medicare Advantage plan offered by a Medicare Advantage organization that currently has a 5 star overall rating. The eligible individual can only use the SEP one time from Dec. 8, 2022, through Nov. 30, 2023. UPMC will be providing more information about this SEP and tools and resources you can use to help you generate leads after AEP in an upcoming broker blast. Stay tuned!

A press release will be sent out to the public next week. If you have any questions about CMS star ratings or the SEP, please contact your broker manager.

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedicareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Clover: Understanding CAHPS (Consumer Assessment of Healthcare Providers and Systems)

March 22, 2023
Agent Blog Icon - Indicates this is a blog article.

One of the most valuable ratings Clover can get is out of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey sent by CMS each year.

Read More

Cigna: Check in with your customers

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Tips for your 60-day check-in with your new customers.

Read More

Don't have time to call? Use GTL's Text-to-Chat feature

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Do you have questions or requests for GTL's Sales Support team and don't have time to call?

Read More

SureBridge Brand change coming soon

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Acquired in 2019 by the UnitedHealthcare company, The Chesapeake Life Insurance Company is now officially welcomed into the UnitedHealthcare brand family

Read More

UnitedHealthcare: LEAN* mobile app enhancements

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

For LEAN training resources please visit Jarvis > Knowledge Center > Learning Lab > Content Library > LEAN > Additional References.

Read More

Reminder of Cigna's Guidance Regarding Enrollment Applications

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Guidance on submitting paper enrollment applications to Cigna

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form