Humana wanted to make you aware that MCA administrative payments for the month of September will be made on a delayed schedule. Agents who met all contractual requirements to receive this payment should look for it to arrive by November 11. This administrative payment will include any completed MCA Surveys submitted prior to October 1.
Payments for October MCA submissions will go out on the regularly scheduled date of November 25.
Learn more about the optional Member Care Assessment survey on Ignite.
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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