Update to Cigna DST Application Process

Good news! Cigna heard your feedback and have simplified their Disaster Election Period Application process.

Two key updates:

1. The date of the disaster is no longer required on any DST applications. 
2. The missed election period is not required on most applications. See clarification below.

Keep in mind: Some missed election periods will still require you to input the missed election period AND the date of the missed election period on the application. Some examples include MOV (moving) or LEC (losing group coverage). The application will contain an "open" date field next to the SEP selections that still require a date to help you know when it is required.

Please read below for important application instructions.

For all applications, ensure that the following fields are completed:

• Select "SEP" in the Select Enrollment Period field.
• Enter code "DST" in the SEP Code field.
• If applicable, enter the date that applies for the missed election period. For example, a date is needed only if the missed SEP already required a date, such as moving, losing group coverage, losing or gaining Medicaid, etc. If the missed SEP or election period does not require a date on the application, the missed election period is not required. However, adding it on the application will expedite our review process. (i.e., AEP, OEP, LIS, MDE).

DST is not a stand-alone election period. For questions about DST eligibility, please review the Election Period grid, found in the Resource Center of Producers' University.