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UnitedHealthcare: JarvisWRAP for October 9

October 9, 2023

Get ready for AEP!

As part of UHC's ongoing commitment to deliver new tools and simplify how you access information, check out the latest Annual Enrollment Period (AEP) resources on Jarvis.

Medicare Product Portal: Finding, learning and comparing market-specific plan information is now easier than ever. Simply visit this one-stop shop to learn about 2024 Medicare Advantage plans. Navigate to: Jarvis > Knowledge Center> Medicare Product Portal.

  • Highlighted feature: Search capability: Use the search bar within the Medicare Product Portal to quickly find plan information. Search by plan name, plan ID, detail included in the plan highlight or the new, unique code at the end of the plan name. For example, enter the plan ID 'H0543-168' into the search field. The search results will offer a quick link to the plan’s benefit detail page.

AEP Selling Resources: Find the information you need and learn about UCard, Dental, OTC and more! Visit the redesigned page today to access quick reference guides and helpful resources. Navigate to: Jarvis> Knowledge Center > Selling Resources.

  • Highlighted resource: Dental quick reference guide: The Dental quick reference guide will show you at a glance what’s changing in 2024, copay comparisons between plan types, what’s covered and how UnitedHealthcare Dental works.

New eLearning on preventing complaints to Medicare

Help avoid complaints to Medicare during the Annual Enrollment Period (AEP)by taking a new self-study eLearning called Preventing Complaints to Medicare: Enrollee Comprehension.

This self-paced eLearning can help you understand your role in preventing complaints and ensuring comprehension during enrollment. It also features scenarios highlighting the member experience. Don’t forget to check out these resources located within the course: 

  • Call Me First Job Aid
  • CTM Playbook Job Aid
  • Maintaining Relationships (video)

Find it at: Learning Lab > Content Library > Complaint Reduction(course)

Learning Lab

Reminder: Order your Medicare banners today!

As a reminder, as of Oct. 1, marketing materials that show the actual Medicare card visual are no longer CMS compliant. An illustration of a Medicare card will still be allowed. To help you replace banners that currently have the Medicare card, you can order replacements at half price on the UHC Agent Toolkit. Standard shipping is free on these banners through Oct. 15.  

List of half price banners:

  • DSNP Dental Table-Top PU Banner - 24SPRJ81865
  • DSNP OTC + Food + Utilities Banner - 24SPRJ81469
  • DSNP Spanish OTC + Food + Utilities Banner - 24SPRJ81846
  • MA Learn Your Options Banner (Vertical) - SPRJ82263
  • DSNP GGG Tabletop Banner - 24SPRJ81612
  • DSNP Benefit Highlights Banner - 24SPRJ73087
  • DSNP Spanish Benefit Highlights Banner - 24SPRJ76389
  • MA Benefit Highlights Floor Banner - 24SPRJ81895
  • MA Spanish Benefit Highlights Floor Banner - 24SPRJ81954
  • Veterans Banner - 24SPRJ81272

Thank you for your support in following these new requirements. If you have questions, please reach out to your market growth manager, market growth director or the Producer Help Desk.

Let’s talk about benefits

UHC plans provide a lot more than doctor and hospital coverage! Showcase a plan’s top benefits with the materials listed below from the UHC Agent Toolkit.

  • MA Benefit Highlight Brochure 24SPRJ74692
  • MA Benefit Highlights Flyer 24SPRJ81893
  • MA Pre/Post 65 Benefit Postcard 24SPRJ64113
  • DSNP Benefit Highlight Brochure 24SPRJ74697
  • DSNP Benefit Highlights Flyer 24SPRJ73086
  • MA/DSNP Medicare Benefit Flyer 24SPRJ81584
  • MA/DSNP Medicare Benefit Ad 24SPRJ81585
  • MA/DSNP Medicare Benefit Postcard 24SPRJ81586
  • MA Spanish Benefit Highlights Flyer 24SPRJ81953
  • DSNP Spanish Benefit Highlights Flyer 24SPRJ76388
  • MA/DSNP Spanish Medicare Benefit Flyer 24SPRJ81488

No cost Medicare Supplement materials for AEP

Help educate your clients during AEP with no cost Medicare Supplement materials on the UHC Agent Toolkit. Customizable materials with an orange "free" ribbon are available at no cost to order and ship! Here is the list of no cost materials:

  • Med Supp 80/20 Medicare Cost Mailer
  • AARP Medicare Supp Fact Sheet
  • AARP Medicare Supplement General Brochure
  • AARP Medicare Supplement Rate Stability Flyer
  • Medicare Supplement Clarity Guide
  • UHICA Med Supp Lower Rates Flyer

View Details >View Details >

Questions? Call us at 855-888-8326.

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