UnitedHealthcare: JarvisWRAP for June 2

Tip of the Week

You know the importance of staying informed about the latest health care conversations so you can better serve your clients. A new series of articles in the UHC Newsroom is here to help you do just that. This series aims to clarify common misconceptions about health care. Get the facts about questions including: How does health care work? What is the role of health insurers in our health care system? Why is prior authorization needed? and more.

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2026 UnitedHealthcare Certifications now open for Fast Track-eligible agents

Fast Track-eligible agents can now get certified to sell 2026 UnitedHealthcare Medicare plans! If you qualify for Fast Track, you will receive a separate invitation in your email. This means more time to prep for AEP and plan your events.  

What to know about Fast Track:  

• One assessment that covers Medicare Advantage, Part D, Medicare Supplement, Dual Special Needs Plan (D-SNP), Chronic Special Needs Plan (C-SNP) and standalone Dental Vision Hearing (DVH) plans as well as Event Basics
• Standard certification is still an option

Not eligible for Fast Track? 2026 certifications will open to all agents next week. Learn one way you could qualify for Fast Track, next year, through the Premier Producer program.  

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PHD Chat makes it easier to support your clients

The Producer Help Desk (PHD) – our dedicated Sales Support Center – offers Chat on Jarvis so you can:

• Upload documents securely, including those with Protected Health Information (PHI) like the Medicaid Award Letter  
• Receive faster support by entering your reason for chatting and be instantly routed to the right representative who can start working on your inquiry as soon as you're connected  
• Submit questions anytime. Regular business hours are Monday – Friday, 7 a.m. – 9 p.m. CT. If you submit a question after hours, your question will be placed in a queue and answered the next business day.

Tip: Simply enter the reason for your chat when prompted and you'll connect with a representative who is ready to help. Visit the Jarvis homepage to connect with PHD via chat in the lower right side of the screen.  

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Your June training recommendations

Make sure you're ready for the selling season by taking advantage of these national webinars in June:  

• NEW! 2026 Certification Readiness helps prepare you for the annual UnitedHealthcare Certifications by offering a demo of the materials, study and test-taking tips, how to efficiently use the study guide and a look into the types of questions you may see on the assessments.
• 2025 Chronic Condition Special Needs Plans (C-SNP) covers the fundamentals of UnitedHealthcare C-SNPs, including eligibility criteria, the verification process, strategies for success in your market and best practices for enrolling and retaining C-SNP-eligible individuals.
• 2025 Dual Eligible Special Needs Plans (D-SNP) explains what you need to know about UnitedHealthcare D-SNPs, including eligibility criteria, key features, strategies for success and best practices for enrolling and retaining D-SNP individuals.  
• 60 Minutes to Success for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare® is where you can learn key sales and marketing strategies, plus see live demos of essential tools and resources.  
• Boost Your Business for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare® takes your skills further with training on referrals, retention and marketing tactics to grow your AARP Medicare Supplement sales.  

There are many more national webinars available. Register for the above or view other national webinars, on-demand options and local trainings on the Agent Training page on Jarvis. 

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