UnitedHealthcare: JarvisWRAP for May 5

2026 UnitedHealthcare Certifications are coming soon!

Mark your calendar—the 2026 UnitedHealthcare Certifications are launching in early June and UHC has some exciting updates for you. Stay tuned for an email with more details about 2026 certifications.  

If you haven't logged into Jarvis in a while, log in to make sure your One Healthcare ID (OHID) is still active and ready to go. Taking this step now may save you time when you log in to take your certifications. Questions? Refer to the OHID FAQ on Jarvis. 

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UnitedHealthcare UCard® retail updates

Even more retailers are now available for UnitedHealthcare Medicare Advantage plan members to spend credits and earned rewards. The following retailers are now part of the UCard network:

• Houchens (IGA) 
• Shoprite and Pricerite
• Lunds & Byerly's  
• Woodman's  
• Albertson's and its subsidiaries 

Visit the status page for the list of new retailers and information about other participating retailers. 

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Your May training recommendations

Increase your knowledge and make sure you're ready to engage with clients by taking advantage of these national webinars in May:  

• Closing the Sale gives you guidance on the fundamentals of a positive sale—from first impressions and questions to ask a consumer to presenting plans in a personalized way—and the resources available to help you succeed 
• Grassroots Marketing helps you learn how to develop your marketing plan, engage in community and provider outreach, utilize training resources and more 
• Find and Engage Consumers builds your knowledge around community engagement, initiating conversations, understanding consumers and more 
• Maximizing Year-Round Opportunities for AARP Medicare Supplement Plans focuses on strategies to optimize year-round enrollment and engagement opportunities for AARP Medicare Supplement Plans (May 15 for agents in West region states). Register today by visiting the local training page on Jarvis and downloading the schedule.*
• Agent Tools and Resources for AARP Medicare Supplement Plans equips you with the tools and resources you need to effectively assist clients with AARP Medicare Supplement Plans (May 8 for agents in East region states). Register today by visiting the local training page on Jarvis and downloading the schedule.*  

There are many more national webinars available. Register for the above or view other national webinars, on-demand options and local trainings on the Agent Training page on Jarvis.

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Use the Clarity Guide to begin conversations with clients

Need a resource to help guide consumers through their plan options and details? The Clarity Guide is a useful reference when holding community meetings or appointments with Medicare-eligible prospects who are ready to start exploring UnitedHealthcare plan options.

Check out the MA Clarity Guide, available in English, Spanish, Korean, Vietnamese and Chinese, or the Medicare Supplement Clarity Guide on the UHC Agent Toolkit. Search keywords "MA Clarity Guide" or "MS Clarity Guide." 

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Mental health programs to highlight during Mental Health Awareness Month

May is Mental Health Awareness Month and a great opportunity to connect with members to help ensure essential benefits like mental health and behavioral health programs and benefits don't get overlooked. Talking about depression, anxiety or other issues that may affect someone's mental health isn't always easy, but it is important to remind your clients they are not alone. To learn more about what is available for members, visit the mental health programs and benefits page on UHC.com

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