UnitedHealthcare: JarvisWRAP for April 21

Tip of the week

If you haven't done so recently, log into Jarvis to keep your password active. If you do not log into Jarvis every 90 days, you will be required to reset your password. For assistance resetting your password, refer to the OHID FAQ on Jarvis.

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UnitedHealthcare C-SNPs: Meeting consumer needs throughout the year

Consumers eligible for a UnitedHealthcare Chronic Special Needs Plan (C-SNP) may be able to enroll through a Special Election Period (SEP)¹, which helps them find a plan that suits their needs. Some UnitedHealthcare C-SNPs are tailored for individuals with a qualifying chronic condition and full Medicaid, although Medicaid is not a requirement for enrollment. The plan benefits are designed to focus on medical needs, and the member's Medicaid and LIS cover the full cost of prescription copays.

Why C-SNPs are beneficial for members

• $0 premium on most plans with cost sharing designed to help members pay less out-of-pocket
• Low-cost specialist visits
• Rich ancillary benefits, including a Healthy Food and OTC credit² and a Specialized Formulary 
• $25 or less for covered insulin and $0 diabetic supplies, including Continuous Glucose Monitors³
• The opportunity to earn Rewards⁴
• Clinical management programs, which include telephonic nurses, health education and care reminders 

Use the new C-SNP meeting flyer and postcard in the UHC Agent Toolkit to promote informational meetings. Search keywords "C-SNP Meeting Flyer" or "C-SNP Postcard."

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Elevating the member experience with personalized welcome videos and proactive care

UnitedHealthcare is committed to providing their members with comprehensive support that goes beyond just health insurance. Here are a few important items you can use to help them make the most of their plan.  

2025 Plan Welcome Videos

Welcome members to their new plan with the 2025 Plan Welcome Videos now live on the UHC Agent Toolkit! These welcome videos reinforce UnitedHealthcare has coverage members can count on and highlight top-rated and differentiated tools that deliver value and an easier experience to members. There are 3 different videos tailored to different plans.

• 2025 Plan Welcome Video (MA only)
• 2025 Plan Welcome Video (MAPD with Food Benefit)
• 2025 Plan Welcome Video (MAPD without Food Benefit)

These can be found on the UHC Agent Toolkit in the 'New Member Experience' tab or by searching keywords "Welcome Videos."  

New Care and Support page on UHC.com  

With certain plans, UnitedHealthcare works closely with providers and/or care organizations to take a team approach to members' health care to help manage their overall well-being and help prevent health problems before they start.

The new "Care and Support" page is live on UHC.com, and an entire section of the page provides more information on what it means to be in a plan that includes a team approach to health care. This section includes a link to a new video that provides more details on what it means to be in this type of plan and a list of FAQs.

UCard Member Week: May 5-11

Remind members about UnitedHealthcare-sponsored events like UCard Member Week, coming up May 5-11, 2025. This is a time to show appreciation for our members. As part of Mental Health Awareness month, we're featuring special offers and resources for member well-being.

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Earn more from UnitedHealthcare with AARP Medicare Supplement plans

Have you heard? UnitedHealthcare® has improved the A2Oh! Rewards Program, offering even more earning potential on top of commissions⁵. With more application milestone bonuses and a higher maximum cash reward earning, it's an exciting time to be an Authorized to Offer Elite agent for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®! 

To start earning more, you'll need to become an Authorized to Offer Elite agent by: 

• Sales - Producing at least 25 commission-eligible, accepted and paid sales of AARP Medicare Supplement Plans and/or Medicare Select Plans6 per calendar year⁵ 

OR 

• Book of Business - Maintaining 150 or more active AARP Medicare Supplement and/or Medicare Select Plan members in your book of business 

In addition to extra cash from UnitedHealthcare, enjoy exclusive Elite materials on the UHC Agent Toolkit. Search keyword "Elite." 

Don't miss your opportunity to earn or retain Elite status for 2025 and beyond! 

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