The updated Agent Guide is now available in the Knowledge Center. Look for updates in red and be sure to discard previous versions.
The Agent Guide is a comprehensive document that outlines UnitedHealthcare’s rules, policies and procedures. It provides you with resources on how to conduct business in an efficient and compliant manner. This guide contains answers to agents’ most frequently asked questions when it comes to doing business with UnitedHealthcare.
Are you curious what other agents order from the UnitedHealthcare Agent Toolkit? Below is a list of the top 10 marketing materials ordered last quarter. Find out what you're missing!
Search by SPRJ number above or by keyword: top q1
Stable rates have been a key selling point for AARP® Medicare Supplement plans for years. This flyer provides prospective members with high-level statistics about the stable rates with AARP Medicare Supplement Plans. This flyer is available at no cost!
Search keyword: Stable rates
Annual rate change information for 2023 AARP® Medicare Supplement Insurance Plans from UnitedHealthcare® is now available in some states. Click to see the new states that have been added this week.
Looking to showcase yourself as an agent selling AARP® Medicare Supplement Insurance Plan from UnitedHealthcare® in your community? Check out this month’s featured campaign, “I’m Your Local Agent.”
A friendly reminder: the Centers for Medicare and Medicaid Services (CMS) is requiring all calls with Medicare beneficiaries related to Medicare Advantage (regular and special needs plans) or Prescription Drug Plans to be recorded. This requirement went into effect Oct. 1, 2022.
If you’re still searching for a call recording solution, please reach out to your upline for guidance. Please keep in mind all recording systems and platforms must provide HIPAA-compliant recording functionality and meet the CMS retention requirement of 10 years. Recordings must be available upon request.
The Federal Emergency Management Agency (FEMA) may have declared a weather-related emergency or major disaster in your state. Medicare beneficiaries affected maybe eligible for a Special Election Period (SEP).
For affected areas and SEP dates, please visit Jarvis. For marketing materials that comply with CMS marketing requirements, please visit the UnitedHealthcare Toolkit.
Don't have a MedCareValue page yet?
Get Your FREE Site >The upgraded Short-Term Home Health Care product is now available in Oregon on GTL's Agent Portal and available soon on the e-App!
Please ensure you are using the correct application. Remember, the correct application is always available in LEAN™.
The current option for using voice authorization when submitting an application will no longer be available starting April 1, 2024.
This edition highlights how our focus on quality shows up for you and your members.
Medicare Advantage members in Connecticut, New Hampshire, New Jersey, and New York, now have more choices for using their Groceries benefit.
To support quality improvement, retention, and effectuation initiatives, Wellcare will change its payment of all D-SNP and C-SNP Health Risk Assessments (HRAs) to effectuation versus submission effective April 1, 2024.
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.