< Agent Blog
May
25
,
2022

SureBridge Benefit Change Option for Existing DVH Product Customers

May 25, 2022

Benefit Change Option for Existing DVH Product

Recently SureBridge communicated about price adjustments on the the Prime DVH product for new business and in force policies with customers receiving an increase at 6 months in some states (AK, AL,  AZ, CA,  CT, DC, GA, ID, IL, KS, KY, ME, MI, MN, MO, ND, NE, NV, OH, OK, PA, SC, TX,  UT, VA, WI, WV, and WY).

Understanding some budgets may not allow for a rate increase, SureBridge is offering an option that may help. Customers who have been impacted by the 6-month rate increase and would like to lower their benefit level to make the premium more affordable, can contact Customer Service directly at 800-815-8535 or contact their agent to have the change made on their behalf. SureBridge will allow waiting period credits, accumulators, etc. to remain as they are at their current level with the move to a lower benefit. Those who received a  12-month rate increase notice already have the option to move to a lower benefit level. 

Please note:

  • This change is only allowed within the existing DVH policy and does not allow customers to move to a standalone dental or vision. 
  • A customer that exercises this option with their DVH policy does not trigger a new first year commission period or a commission advance.
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