As Wellcare continues to integrate their systems and processes, some systems previously utilized by brokers to obtain Medicare Advantage member enrollment and compensation data have been retired, specifically the legacy Centene Broker Portal. This action was necessary to create a combined and streamlined broker experience moving forward.
The Wellcare Broker Portal (i.e. Agent Connect) will provide you with access to many resources, including your book of business, commission statements, application tracking, and many more.
They realize you may still need to access historical information for enrollments effective 2020 and prior and would like to provide you with information on how to access this information.
2020 and Prior Policy Effective Information Requests - Allwell / Health Net
Book of Business & Statements
To obtain a copy of your Allwell or Health Net book of business information or statement for 2020 and prior policy effectives, please submit a ticket/request through Agent Connect:
Please Note: This is an interim process that will be in place until additional integration activities are completed in early 2022.
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Please be advised that a state of emergency was declared, impacting individuals in Connecticut. This declaration allows for a one-time Special Enrollment Period (SEP).
Please be advised that a state of emergency was declared, impacting individuals in New Jersey. This declaration allows for a one-time Special Enrollment Period (SEP).
Anthem/Empire wants to thank you for your hard work and efforts during AEP! Please take a look at the enclosed Success Guide and End of AEP Flyer. Following these tips will ensure all of your applications are processed smoothly, especially those submitted on December 7, 2021.
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