< Agent Blog

Mutual of Omaha Rate Changes & August Rate Release

July 22, 2021

As a leading long-term care insurance carrier, Mutual of Omaha has a responsibility to their policyholders and distribution partners to ensure their pricing strategy and product offerings are in line with industry trends, internal claims data and the economic environment.

Last year, Mutual of Omaha began implementing new rates and benefit option changes to the MutualCare® Solutions Portfolio in approved states. Effective August 1, 2021, they will be implementing these changes in three additional states.

Impacted States

District of Columbia, Hawaii and New Jersey

Rate Adjustments

Premium adjustments may vary by age, sex and benefit selection. You may view the new rates by referring to the quoting software beginning August 1, 2021.

Cash Benefit Changes

  • MutualCare® Custom: 25% of home health care benefit up to initial maximum of $2,000 per month
  • MutualCare® Secure: 25% of home health care benefit up to initial maximum of $2,000 per month

Partner Premium Allowance Changes

  • Both Issued: 15%
  • One Issued: 5%

Transition Rules

New paper and e-Applications for MutualCare Solutions will be required for impacted states beginning August 1, 2021. The new application pack cover series will end in _0821. Please discontinue use of all old applications based on the transition rules below. The following transition rules will apply:

Paper Applications

  • Applications with a signed date of August 1, 2021, and later will get the new rates and benefits and will require MOO's new application.
  • Applications signed prior to August 1, 2021 and received in the home office on or before August 13, 2021 will receive the current rates and product benefits.
  • Old applications received after August 13, 2021, will not be accepted regardless of application sign date. Applications will be closed, and a new application will be required to apply for coverage. No exceptions will be made.
  • Backdating applications is not allowed and will not be accepted.


  • If you have a pending e-Application started, it must be signed on or before July 31, 2021, to receive the old rates and benefits. You can access your pending application, complete and submit like normal.
  • Pending e-Applications must be submitted to the Home Office no later than August 13, 2021, or they will not be accepted.

Quoting Software

Winflex, MutualCare® Solutions, and mobile quote software will be available for download effective August 1, 2021. To ensure rates are appearing properly, please update your software on or after this date.

Marketing Materials and Forms

  • Old paper applications will be available for download only on Sales Professional Access until July 31, 2021.
  • New paper applications, e-Applications and marketing materials will be available on August 1, 2021.

August Rate Release

View the new rates for Alaska, Alabama, Missouri, Michigan, and Wisconsin effective August 1, 2021.

August Rate Release

Download Flyer >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedicareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

New For Colorado: Cigna Flexible Choice Dental, Vision & Hearing

September 24, 2021

Coming soon on October 11, CSB's Flexible Choice Dental, Vision & Hearing product is launching in CO! Sell new Dental, Vision & Hearing with the helpful tools inside.

Read More

WellCare Network Expansion: NYU Langone

September 24, 2021

WellCare is excited to announce that effective immediately, NYU Langone, is now participating In-Network with NY WellCare Medicare lines of business. With this network enhancement, WellCare has also added over 2,400 new providers that are associated with this medical group!

Read More

Humana is Making it Easy for You to Connect With Veterans

September 24, 2021

Humana's got your back with competitive 2022 plans and benefits designed to complement Veterans’ needs, like Humana Honor Plans with 26 Honor Plans in 46 states.

Read More

2022 ConnectiCare ANOCs Mailed to Members

September 24, 2021

The ConnectiCare ANOC (annual notice of change) letters have been mailed to members. For your convenience, find the ANOCs for the more popular plans here.

Read More

Special Election Period (SEP) in effect for North Carolina

September 23, 2021

Please be advised that a state of emergency was declared, impacting individuals in North Carolina. This declaration allows for a one-time Special Enrollment Period (SEP).

Read More

Mutual of Omaha's 2022 Plan Year PDP Certification Requirements

September 23, 2021

To get Ready to Sell Prescription Drug Plans (PDP) for Mutual of Omaha Rx, you have two options. View the post to learn about these options and download a flyer for full details.

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form