< Agent Blog
Oct
04
,
2021

Molina's New & Improved Provider Directory

October 4, 2021

Molina has rolled out their new Provider Online Directory (POD)! They are excited for what they hope will be an improved experience for their prospective and existing members and broker partners.

The new, user-friendly POD enhances search functionality so results are quickly and easily available through intuitive navigation.

What:

  • A brand new search platform launched for all Molina Lines of Business: Medicaid, Medicare, and Marketplace.

When:

  • August 6, 2021: POD went live with 11 Marketplace States
  • September 1, 2021: All existing plans launched in the new POD
  • October 1, 2021: POD available to new states for 2022, including Molina Medicare Choice Care, Senior Whole Health and Passport plans

Where:

Key Improvements:

  • Quick, mobile-optimized access
  • Easy-to-use “browse by category,” “search bar,” and “common search” tools
  • Advanced search look-up and filtering options – such as “A to Z” – to find Molina Provider and facility information
  • Search results can be emailed, downloaded and/or printed, or viewed on an interactive map
  • Telephone calls can be generated to a Molina Provider’s office
  • Select from eleven (11) language translation options
  • Members can login using their My Molina Member Portal to see only doctors contracted with their plan

Frequently Asked Questions:

  • There are helpful FAQ and other POD-specific resources on the POD.

What can you do:

  • Use this tool during AEP to locate your client's current providers and other providers in their area.
  • Reach out to local market support teams if you have any questions or would like a walk-through of the new directory.
View Details >View Details >

Questions? Call us at 855-888-8326.

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