At the beginning of the pandemic, Medicaid agencies paused member eligibility reviews so members could keep their health care benefits. As you have heard, states are now resuming eligibility determinations. Millions of Americans are expected to be found ineligible for coverage, and this will impact some of Molina's D-SNP beneficiaries. Molina is taking important steps to assist both those eligible and ineligible for renewal.
Collaboration with state Medicaid agencies:
Eligibility redetermination schedules will vary by state. Some states have already begun the process, while others will begin later this year. Associates on Molina's Medicaid teams are working with:
Collaboration with state health plans:
Molina’s Customer Experience and Marketing teams are working with each state health plan to prepare collateral that:
Your role as a broker:
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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