Molina is here for you this AEP and wants to thank you again for joining them this year! They've listed the best ways to get in touch with their Medicare Broker Services team below.
Hours of Operation: Monday – Friday 7:00 am – 6:00 pm Mountain Time
Main Telephone: (866) 440-9788
Broker Portal:
Log in to the Broker Portal and if you need any help logging in please give them a call.
Telephonic Scope of Appointment (SOA):
(844) 885-3948 (7:00am – 6:00 PM MST M-F)
Telephonic Enrollment* 1-866-714-8996 8am - 5pm PST Mon - Fri. (instructions and forms on the Broker Portal)
Email:
General mailbox: Broker@MolinaHealthcare.com
Enrollment inquiry: MCREnrollment@MolinaHealthcare.com
Commission inquiry: MCRCommissionInquiry@MolinaHealthcare.com
Contracting: MCRBrokerContracting@MolinaHealthcare.com
CARE: MedicareBrokerCAREteam@Molinahealthcare.com
Logo Request: MolinaLogoRequest@MolinaHealthcare.com
Sales Event Submissions SalesEngagement@MolinaHealthcare.com
*This option is not currently available in Passport by Molina Healthcare
Molina Member Services: If you or your clients need Member Services we've created a National list of Member Services numbers below.
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
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