Introducing New Molina Medicare Onboarding Videos

Introducing a new series of videos to support Medicare members as they join Molina plans! The goal of these videos is to make the process of onboarding as a Molina Medicare Member that much easier! Figuring out Medicare can feel like a jigsaw puzzle and so the theme for these videos is "building a puzzle".

These videos will be branded for Molina Healthcare and Passport by Molina Healthcare (Kentucky) and will be offered in both English and Spanish(coming soon). There will be four total videos for both Molina Medicare Choice Care (HMO) and Molina Medicare Complete Care (HMO-SNP) plan types. Three videos will be identical for both plan types, and the fourth video will be focused on a specific plan type(HMO/HMO-SNP).

These videos cover topics including:

1. Medicare Terms and Definitions MolinaMedicareTerms.com
2. Details about Medicare Parts A, B, C, D MolinaMedicareParts.com
3. What to do after you receive your ID card (register for portal, accept Care Connections call, etc.) MolinaMedicareStart.com
4. Tips for starting the plan year off including Rx and doctor's visits, preventative care and using supplemental benefits (Coming soon)

When can I see these videos?

Videos 1-3 are live now and #4 Videos for Molina Choice Care and Molina Complete Care will be available in December.

Where can I see these videos?

• They will reside on the Molina YouTube channel (or use links above) and Passport YouTube channel
• Inserts containing information about the videos will also be included in member Welcome Kits for awareness
• Placing banners on Molina public websites pending state approval

What can I do?

• Watch these videos and share with your prospects and any clients that join Molina.

What's Next:

• Passport by Molina Healthcare videos in November
• Video #4 for each plan type in December
• Spanish versions
• Senior Whole Health by Molina Healthcare (Massachusetts) videos