< Agent Blog
Oct
14
,
2022

Important Updates to the SureBridge Branded POS tool

October 14, 2022

SureBridge Point of Sale (POS) Tool Updates Beginning Oct. 14

 With the launch of the new HospitalWise Guaranteed Issue benefit option, a new The Chesapeake Life  Insurance Company application will be implemented in the SureBridge branded  POS Tool for the states of AK, IA, ID, MT, ND, OR, SD, UT, WV, WY.

Updates on the application include:

  • Medicare question no longer required
    The  Medicare question will no longer be required. However, if applicants are  eligible for Medicare, please ensure they view and/or download the Important  Notice to Persons on Medicare. The link to the Medicare notice is available  on the “Eligibility and Underwriting” User Interface (UI) page when  completing the application.
  • New eligibility question for accident plans
    A new  eligibility question has been added for the SureBridge branded accident  plans. Applicants with existing accident-only insurance that will remain in  force through another carrier are not eligible for coverage under our  designated accident plans (Accident Companion, Accident Direct, Critical  Accident Direct, and/or ProtectFit Plus).

For the above-mentioned  states:

  • Applications started prior to October 14 will be processed based on the current/old application; and those including HospitalWise will be processed under the Simplified Issue underwriting rules.
  • Applications started on October 14 and after will be processed based on the new application; and those including HospitalWise will follow the new underwriting rules, which includes the new guaranteed issue options.
  • Note: If HospitalWise is included on the application, List Bill will not be an available billing option at this time.
  •     

Updates to the SureBridge Point of Sale tool  will occur starting at about 9pm  CST Thursday, Oct. 13 and could cause the system to be  temporarily unavailable. Please plan accordingly.

 

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Questions? Call us at 855-888-8326.

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