Devoted Health recognizes the pivotal role you play in helping seniors get the coverage they need. They deeply value your dedication and hard work in ensuring that members get the highest level of care and service they deserve, treating every member like family.
As part of ongoing efforts to align with evolving CMS guidelines, Devoted Health will be making some changes to HRA incentives, the Star Sellers Program, and AHIP training discounts. Your partnership and trust are important to us so here’s what you need to know.
Q: Will I still have access to the marketing portal after September 30, 2024?
A: Yes, you will continue to be able to log into the marketing storefront to access digital marketing materials, curated presentations, customizable digital assets, and free social media posts. You'll also be able to use your credit card to purchase other marketing assets such as apparel, promos, event and field tools, etc.
Q: What if I am Platinum tier and have not received my customized item?
A: Your earned reward will be mailed to you by the end of September.
Q: What will happen to my Kaplan continuing education subscription?
A: Your subscription will expire on September 30, 2024.
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Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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