To remain compliant with security and privacy requirements, starting 6/1/2022 Humana will no longer accept paper applications submitted by fax or email for new Individual Specialty sales. The P.O. Box will remain available to mail applications for new sales allowing an applicant the option to submit initial payment with a check or money order. The digital sales tool options also remain available and are the preferred method for secure and prompt new sales application processing. As a reminder, an application for a plan change on an existing member does not require payment information, and therefore, may continue to be faxed to 877-243-5699 or emailed to IABilling@Humana.com
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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