Humana Topic of the Week: Humana Pharmacy

Humana Pharmacy is a wholly owned and operated mail order pharmacy.  Humana knows that members that utilize mail order have better health outcomes, higher medication adherence, and higher customer satisfaction.  Not to mention cost savings!

Tier 1 and 2 drugs are $0 cost for a 90 day supply sent directly to the members home. Members using Humana Pharmacy typically have a higher retention rate also!

It’s important to understand that when you sign a member up for a MAPD or PDP plan their information isn’t automatically shared with Humana Pharmacy.  The member must consent to have their information shared. So the next question would be how to complete the consent.  At the point of sale you can help connect new members to Humana Pharmacy by collecting a Humana Pharmacy Consent to contact. You can also complete the form on Enrollment Hub after the beneficiary signature section.

If you already have members enrolled with Humana – Current members can call 1-855-318-3756 to get connected with Humana Pharmacy.