< Agent Blog
Mar
27
,
2023

Highmark: PREPARE NOW for Updates Coming April 1 to New York Broker of Record Process and Health Risk Assessments

March 27, 2023

PREPARE NOW for Updates Coming April1 to New York Broker of Record Process and Health Risk Assessments

There are two important updates coming to New York producers at the beginning of April: a transition to a new online Health Risk Assessment, and a change to New York's Broker of Record process.

Broker of Record Process Change Coming April 1, 2023

As of April 1, 2023, the Broker of Record (BoR) update process currently in place in our New York regions will be discontinued. This upcoming change was announced via emails sent in October of last year, and early January 2023. The good news is, with the full migration to Highmark's portal and enrollment system, you will be protected should your members make any plan changes via one of the internal sales channels. With this change, you will remain BoR and you will continue to receive renewal commissions for these members, as long as you continue to meet ready to sell criteria. 

Any Broker of Record updates received after March 31, 2023 via the old/existing New York regional process will not be accepted. 

Moving forward, there are two ways to become a member's Broker of Record:

1. Write the member into a new policy.

  • If a new application is approved, you would become the member's Broker of Record.

2. Utilize a Book of Business transfer. 

  • If you're taking over the Book of another agent, Highmark has a process to transfer the complete Book using the Book of Business release form.
  • To view/download the Book of Business release form, click here.

Transitioning to this process further aligns New York with the process already in use across other markets, and provides continuity across the Highmark footprint.

Transition to Highmark's In-House Health Risk Assessment Process Coming April 1, 2023

  • As part of ongoing efforts to align Highmark Blue Cross Blue Shield of Western New York and Highmark Blue Shield of Northeastern New York with Highmark's existing systems, New York will be transitioning to the in-house online Heath Risk Assessment (HRA) tool as of Saturday, April 1, 2023.
  • Prior to April 1, you may utilize either New York's current HRA platform, Icario, or Highmark's in-house HRA platform described below.
  • Starting April 1, HRA submissions via Icario will no longer be accepted. 

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedCareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Cigna Medicare Minute - June News

June 19, 2024
Agent Blog Icon - Indicates this is a blog article.

June News from Cigna

Read More

UPMC for Life: Update to Scope of Appointment Form

June 19, 2024
Agent Blog Icon - Indicates this is a blog article.

UPMC will be closely monitoring returned forms to ensure that this section is complete...

Read More

UnitedHealthcare: JarvisWRAP for June 18

June 18, 2024
Agent Blog Icon - Indicates this is a blog article.

What to expect this AEP season

Read More

Highmark: Medigap Enrollment Kit Orders Now Include Updated Rate Sheets

June 17, 2024
Agent Blog Icon - Indicates this is a blog article.

Effective immediately, all Medigap Enrollment Kit orders will feature updated rate sheets, reflecting 7/1/2024 - 6/30/2025 rates

Read More

Wellabe: Download MFA registration guide before July 1

June 17, 2024
Agent Blog Icon - Indicates this is a blog article.

On July 1, 2024, Wellabe will be upgrading the agent portal to provide an extra layer of security to ensure you and your clients are well protected.

Read More

Molina: Broker Photos Wanted

June 13, 2024
Agent Blog Icon - Indicates this is a blog article.

You can now display your professional photo on Molina marketing collateral

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form