Geisinger will now be paying broker commissions twice a month. The first payment will be in the middle of the month for new business. The second payment will be at the end of the month for renewals and true-ups.
Members with an HMO and PPO can now use out-of-network providers. Check out the FAQ document for more information. Download the broker dental FAQ
Just a reminder: Members now need to enter their member ID number to activate their cards. The OTC flyer has more information about the program. Download the member OTC flyer
Members need to call to activate their flex cards, too. See the broker FAQ document for details, as well as the member flyer.
Download the member flex card flyer
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Get Your FREE Site >Learn how the Birthday Rule gives Medicare Supplement clients a guaranteed opportunity to switch plans without underwriting—and how CareValue helps agents navigate this evolving opportunity.
The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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