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Finding a Dental Provider with Cigna is as Easy as 1-2-3

October 6, 2022

Learn how to search for dental providers

Word is out … Cigna’s enhanced dental benefits for 2023 are making the phones ring! Follow these easy steps to find out if your customers’ dentist is in their plan network.      

1. Go to Cigna.com/medicare, and click on Find a Doctor at the top. 

2. Choose Medicare and enter your customer’s address OR city and state, and select distance within 30 miles.

3. Click on Find a Doctor and choose Dental.

4. Click on Filters at the top of the page.

a. First, scroll to the bottom left of the pop-up and select Clear All Filters. (Note: All radio buttons will remain unchanged.)

b. Under Network Affiliation (third column towards the bottom), click on the appropriate dental plan, either Cigna Dental Care (DHMO), Cigna  Dental Care (DHMO) and Dental PPO (Dental Allowance) or Dental PPO (Dental      Allowance Only) (Not available to members with a Dental  DHMO Plan). Then, click Close on the lower right.

c. Note: Cigna Dental Care (DHMO) will only show providers who offer this plan. Cigna Dental Care (DHMO) and Dental PPO (Dental Allowance) will show the providers who offer both. Cigna Dental PPO (Dental Allowance) will only show the providers who offer the discount on dental allowance.

5. The providers in that dental plan will display.



Things to keep in mind:

  • There are two Cigna dental network affiliations: Cigna Dental Care (DHMO) -Providers accepting DHMO plans and Dental PPO(Dental Allowance) - Providers offering a discount for dental allowance. There are a limited number of providers who offer both
  • Dental PPO (Dental Allowance) providers are not in the network for DHMO. 
  • If you use the offline directory in Producers’ University, please note: Column D is for the HMO plan (DHMO), Column E is for the PPO plan (Dental Allowance) 

With dental maximums of up to $20,000, dental allowances that provide flexibility, and preventive and comprehensive services, your customers can’t go wrong with Cigna Dental!


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