Exciting Changes Coming to Highmark's OTC Benefit for 2024!

Exciting Changes Coming to Highmark's OTC Benefit for 2024!

Highmark is happy to announce they are making improvements to their OTC Benefit experience for members. Beginning 1/1/2024, members will enjoy increased product offerings, more user friendly website features, the ability to track orders and monitor OTC allowance, and an overall improved customer service experience.

In addition to these experiential upgrades, there are updated ordering procedures to be aware of. Here's what you and your clients need to know!

• To Place an Order Online as of 1/1/2024: Visit ShopHighmarkOTC.com and login by entering your Highmark member ID number, date of birth, and first and last name
• To Place an Order Over the Phone as of 1/1/2024: call 1-800-560-9712 (TTY 711) Monday-Friday, 8am-8pm ET
• To Receive a Copy of the OTC Catalog as of 1/1/2024:  Download and print a copy directly from ShopHighmarkOTC.com, or call 1-800-560-9712 (TTY 711) to have a copy mailed to your home