It has come to the attention of Excellus that members on Medicare Supplement plans have received statements reflecting the new rates. They have just learned that a system glitch which triggered notices to go out with the incorrect rates. The rates are NOT changing until March and a correction letter will be going out to our members indicating this.
Excellus offers their sincerest apologies for any panic or inconvenience this may have caused, somehow the automated system triggered the change very prematurely. Please be aware correction letters will be going out. In the event you receive any phone calls, they wanted to ensure you were aware of the error.
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There are two important updates coming to New York producers at the beginning of April: a transition to a new online Health Risk Assessment, and a change to New York's Broker of Record process.
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Acquired in 2019 by the UnitedHealthcare company, The Chesapeake Life Insurance Company is now officially welcomed into the UnitedHealthcare brand family
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