The Centers for Medicare and Medicaid Services (CMS) announced its 2024 quality ratings, and again this year recognized Excellus BCBS for its Medicare Advantage plans. This is the eleventh consecutive year the health plan has ranked above average or higher for its Medicare Advantage plans for member satisfaction and quality performance in clinical care. Recognition from CMS comes in the form of Medicare Star ratings.
Please replace 2023 Star Ratings in your Medicare Advantage Enrollment Kits with the 2024 Star Ratings by November 2, 2023.
Find everything you need to succeed this AEP on the Medicare Sales Hub. It has been updated with materials for 2024 that are free to download and share. Or you can contact your Broker Account Executive if you would like to order print copies of any resources.
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Thank you for your partnership! We look forward to continued success and another 10 years. Cheers!
The 2024 testing guidelines have been posted on the CMS website. The document contains the CMS list of components that are required to be discussed by agents during the marketing and sales of Medicare Advantage-Prescription Drug plans.
Plans must ensure that all agents and brokers (employed, captive, and independent) discuss the CMS developed list of items (included in the training/testing guidelines) during the marketing and sale of an MA or Part D plan, prior to the beginning of the enrollment process. Please contact your account representative with any questions.
Due to a change in emergency copay, all direct pay members will receive new ID cards. The cards will be mailing in December, and members MUST receive the new card by December 31, 2023. A buck slip will be included with the card mailing explaining the reason for the new card.
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Beginning in 2024, UnitedHealthcare is expanding member value by working with Amazon
Anthem Medicare Advantage members now have more choices when using their Grocery benefit allowance.
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