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Excellent 5 out of 5 stars for three years in a row

October 17, 2023

What’s better than 5 out of 5 stars two years in a row? A three-peat!

UPMC is proud to announce that they have earned an excellent 5 out of 5 stars from Medicare for 2024! This award places them among the highest-rated Medicare plans in the nation. They're incredibly proud that their HMO and PPO plans have received a 5-star rating from Medicare for 2022, 2023, and 2024.

Click here to view the 2024 5-star/J.D. Power flier, which provides additional information on the most recent awards.

Thank you for your continued partnership and contribution to this important achievement! You consistently go above and beyond for your clients and members. Whether you’re making multiple home visits, answering phone calls outside of normal business hours, looking up additional resources, or even being a source of knowledge after a lead becomes a member… you do it all. This 5-star rating is also for YOU. Your commitment to bringing excellence and service to more than 205,000 Medicare members has made this possible. UPMC appreciates all you do to provide the best possible service to their members.

What does this mean for your leads?

  • Peace of mind―Ratings are based on how well Medicare Advantage plans deliver medical coverage, prescription drug services, customer service, and member satisfaction. Medicare beneficiaries can use these scores to compare quality and performance to other Medicare plans. A 5-star rating is a revered status among Medicare Advantage plans, and it’s something you should boast about! Make sure to discuss this star rating when speaking with your clients and take the time to educate them on how a Medicare Advantage plan achieves this rating. Remember, current members are a large part of why UPMC received 5 stars.
  • Resources you can use now―UPMC is eager to celebrate this important news! You’ll soon see a special note that highlights these star ratings included in new orders of 2024 plan compare guides and enrollment kits. They'll also be mailing you hard copies of a flier to have on hand when speaking with your clients and to include in kits you already have on hand.
  • The 5-star Special Election Period (SEP) lives on!―Remember, Medicare beneficiaries can enroll in any of the plans even after AEP is over by using the 5-star SEP. Eligible Medicare beneficiaries can disenroll from their current plan by enrolling in a Medicare Advantage plan offered by a Medicare Advantage organization that currently has a 5-star overall rating. The eligible individual can only use the SEP one time from Dec. 8, 2023, through Nov. 30, 2024. UPMC will be providing more information about this SEP and tools and resources you can use to help you generate leads after AEP in an upcoming broker blast. Stay tuned!

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