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Empire Broker Portal Update - Future Inactive Indicator
Exciting news from Empire on a frequently requested feature: the ability to see Future Inactive Members on Producer Toolbox!
The Empire Broker Portal now allows you to find members that are pending to disenroll! You will be able to see the Future Inactive Date as well as the Reason for disenrollment
On Producer Toolbox https://brokerportal.anthem.com/apps/ptb/login:Go to BOOK OF BUSINESS --> CLIENTS --> CLIENT STATUS --> FUTURE INACTIVE
Just a reminder: For members who have disenrolled from an Elevance Health plan, or are in the process of disenrolling, unsolicited calls to these beneficiaries are not allowed, except to conduct disenrollment surveys for quality improvement purposes
Questions? Call us at 855-888-8326.
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