Empire is fully committed to helping new members understand their benefits and feel confident with their plan choice.
During this AEP season, Empire BCBS will be inviting their new members Monday through Friday to join a live Town Hall call with other new members.
You Can Improve Member Retention:
When enrolling new Medicare Advantage members, help prepare them for their Town Hall call by explaining that this call is like listening to a radio show or podcast. Members can choose to listen, or they can participate by submitting questions to a panel of experts.
Phrases you can use when talking about Town Hall calls:
What new members are saying about their Town Hall calls:
Don't have a MedicareValue page yet?Get Your FREE Site >
One of the most valuable ratings Clover can get is out of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey sent by CMS each year.
Tips for your 60-day check-in with your new customers.
Do you have questions or requests for GTL's Sales Support team and don't have time to call?
Acquired in 2019 by the UnitedHealthcare company, The Chesapeake Life Insurance Company is now officially welcomed into the UnitedHealthcare brand family
For LEAN training resources please visit Jarvis > Knowledge Center > Learning Lab > Content Library > LEAN > Additional References.
Guidance on submitting paper enrollment applications to Cigna
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.