Empire is fully committed to helping new members understand their benefits and feel confident with their plan choice.
During this AEP season, Empire BCBS will be inviting their new members Monday through Friday to join a live Town Hall call with other new members.
You Can Improve Member Retention:
When enrolling new Medicare Advantage members, help prepare them for their Town Hall call by explaining that this call is like listening to a radio show or podcast. Members can choose to listen, or they can participate by submitting questions to a panel of experts.
Phrases you can use when talking about Town Hall calls:
What new members are saying about their Town Hall calls:
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CSB state rate adjustments, MA/PDP certification update, and more in this edition of Broker Insights!
Effective June 4, 2025, the state of Wyoming implemented an Annual 64-day Birthday Enrollment Period that allows Wyoming residents to replace their current Medicare Supplement plan with a Medicare Supplement plan
Cigna is excited to announce their new Medicare brand for 2026 and beyond.
If an agent does not complete a 2025 onboarding invite by July 7, the onboarding invitation will be canceled
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.