Please see below the different tools and useful links provided by Empire BCBS as we move through this busy AEP season together!
Tim Glover in VA created a couple of easy to watch, short and fun webinars to help you understand the eSOA and mProducer online application process. You’ll enjoy Tim’s humor as he walks you through how to easily enroll someone.
Electronic SOA – Password Uc79fUK2 (10 min)
MAPD Application Transfer – Password 3AqsZNbJ (29 min)
How to Find a Doctor/Drugs
https://shop.empireblue.com/medicare – In the upper right corner, choose Useful Tools
You can also order a paper directory in CustomPoint. Keep in mind they are updated at least once a month so online is always the most accurate
Changing to a Different (New) Plan
All plan changes require a new application. There are a few ways to capture this:
Please visit the CustomPoint site at https://custompoint.rrd.com. You can find all of the sales kits and collateral items, such as hospital flyers and OTC catalogs, needed to deliver outstanding sales meetings with your clients. To access CustomPoint you will need:
Please contact Medicare Agent Support at 800-633-4368 or firstname.lastname@example.org if you need your User ID or a password reset.
2021 Color OTC catalogs are available to order in CustomPoint. Note: Existing members will not be getting a new OTC card. Please advise them to keep their old card.
More resources here:
Don't have a MedicareValue page yet?Get Your FREE Site >
Save time and bypass the Voice Verification Call! Text-to-Sign is available on the Agent Portal only
Help your clients meet life where it is at, secure and confident with Clear Spring Health!
An enhanced member experience is coming in 2023
Final Reminders For AEP | Medicare Supplement Update
It was recently discovered that Humana’s Rx Calculator and Humana.com were incorrectly quoting the $0 Rx Copay Benefit Model incorrectly for DSNP plans.
Your Wellcare NY Sales team wanted to remind you of an increase to the payment amounts for our Health Risk Assessment's (HRA's) and inform you of two important NY network additions.
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.