Please see below the different tools and useful links provided by Empire BCBS as we move through this busy AEP season together!
Recorded Webinars:
Tim Glover in VA created a couple of easy to watch, short and fun webinars to help you understand the eSOA and mProducer online application process. You’ll enjoy Tim’s humor as he walks you through how to easily enroll someone.
Electronic SOA – Password Uc79fUK2 (10 min)
MAPD Application Transfer – Password 3AqsZNbJ (29 min)
How to Find a Doctor/Drugs
https://shop.empireblue.com/medicare – In the upper right corner, choose Useful Tools
You can also order a paper directory in CustomPoint. Keep in mind they are updated at least once a month so online is always the most accurate
Changing to a Different (New) Plan
All plan changes require a new application. There are a few ways to capture this:
AOR/BOR Letters
CutomPoint
Please visit the CustomPoint site at https://custompoint.rrd.com. You can find all of the sales kits and collateral items, such as hospital flyers and OTC catalogs, needed to deliver outstanding sales meetings with your clients. To access CustomPoint you will need:
Please contact Medicare Agent Support at 800-633-4368 or medicareagentsupport@anthem.com if you need your User ID or a password reset.
OTC Catalogs
2021 Color OTC catalogs are available to order in CustomPoint. Note: Existing members will not be getting a new OTC card. Please advise them to keep their old card.
More resources here:
Don't have a MedCareValue page yet?
Get Your FREE Site >Upcoming PA, WV, and DE Medigap Updates: Effective July 1st!
UnitedHealthcare is providing you a new Commission Amendment featuring changes to the commission schedule for AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare® Insurance Company (UHIC) and UnitedHealthcare® Insurance Company of America (UHICA).
You can expect more information and resource links in a few weeks
Additional updates related to OH HB315A and OH HB315B.
The launch of Flexible Choice Dental, Vision & Hearing (DVH) Plus insurance in CA, FL, IL, PA, and TX will now take place on May 27.
Changes to MA, D-SNP, and Medigap Application Process Beginning August 1, 2025 and additional updates inside.
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.