As an agent representing Cigna, they recognize the significant amount of time and work it takes to build your business. Your hard work deserves to be protected. That's why in advance of AEP, they want to let you know that they are committed to protecting your Agent of Record status as well as the commissions you’ve earned for the customers you’ve enrolled.
Cigna has established a Dedicated Plan Change unit that exists solely to help existing customers transition from one plan to another. This unit is staffed by licensed service representatives, not Sales Agents.
As an agent, you still have the option to fill out a new application to submit for current customers. However, Cigna wants you to know that you can feel confident in referring your current Cigna customers interested in changing to a different Cigna plan to the Plan Change Queue.
Your current Cigna customers can call 1-855-649-5105 to connect to the dedicated Plan Change Queue.
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Get Your FREE Site >If an agent does not complete a 2025 onboarding invite by July 7, the onboarding invitation will be canceled
New sales incentives kicked off on July 1, and you have even more opportunities to bring home extra cash.
Evolve will allow users to seamlessly transition their current business
Email address will be deactivated as of August 31, 2025 and will no longer be monitored after that date.
Important D-SNP Plans Information | Preparing For AEP - Core And Retail Trainings
2026 Large Group Product Updates And Reminders
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.