Cigna Medicare Minute - October News

Change in Renewal Payment Structure

Starting in January 2024, Cigna Healthcare^SM will be making a change from annual renewal payments to per member per month (PMPM) payments for MA and MAPD plans. This change will align Cigna Healthcare with the industry standard for renewal payments and offer many benefits to agent and agency partners. Click below to learn more.

• PMPM Change

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Broker Manager Support

Your Broker Managers are a great resource for you during AEP. They can help you with sales strategy, marketing advice, training, and much more. Your local Broker Managers can also help in ordering/obtaining sales kits and other Cigna Healthcare marketing materials. Don’t hesitate to reach out to them with any questions.

• Local Broker Manager Contact List

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Retention during AEP

Having a retention mindset allows you to help your customers, drive their positive health outcomes, and put more money in your pocket. Proactivity with your retention plan is key to your success, especially during AEP. Watch these three videos below to learn more.

• Why Retention Mindset Sells More *

• Retention and Supplemental Benefits *

• Doctors, Drugs, and Dental *

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Star Producer Program

The Cigna Healthcare Star Producer Program recognizes the top producing Medicare brokers with many benefits, including elite broker support access. The 5-Star producers get access to a specialized CARL team that answers broker calls within one second, on average, and 99% of calls within 30 seconds. Reach out to your Broker Manager to learn how you can become a 5-Star Producer!

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Wellness Corner

As we near the end of the year, make sure your customers are utilizing the benefits on their Cigna Healthy Today card, so they don’t miss out. Benefits include a $30 incentive reward when they complete their yearly physical. Learn more by reviewing the Cigna Healthy Today Job Aid.*