Cigna Medicare Minute - May News

ONLINE COMMISSION STATEMENTS

Your commission statements are available online on CignaforBrokers. Brokers now have visibility into their online statements as early as Wednesday each week, before the payments are posted the following Friday. Please note: We will continue to email commission statements directly to you until 5/31/2023. After the 5/31/2023 pay cycle, we will no longer be emailing commission statements to you. You can view them by logging in to your CignaforBrokers account.

• CignaforBrokers.com

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MONTHLY TRAININGS

During the month of June, training courses will focus on ConnectureDRX, Producers' University and the CignaforBrokers agent portal, the Cigna Healthy Today card, Cigna Healthcare Medicare Advantage (MA) vision and hearing benefits overview, and creating a 5-Star culture through Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores.

• May Training Calendar        
• June Training Calendar

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PUBLIC HEALTH EMERGENCY ENDED

The public health emergency (PHE) relating to COVID-19 ended on 5/11/2023 which impacts Medicare customers. The cost and coverage of COVID-19 vaccines will remain the same until the federal supply runs out. Other COVID-19 testing and treatment benefits will transition to normal coverage rules starting on 5/12/2023. The free transportation benefit for COVID-19 vaccines will no longer be available starting on 5/12/2023. Reach out to your Broker Manager with any questions.

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GENERAL COMPLIANCE REMINDERS

When conducting enrollments/writing applications, make sure that you are licensed, appointed, and ready to sell to avoid making an unqualified sale. Per CMS guidelines, any agent that conducts an unqualified sale must be reported to CMS. In addition, please ensure that all Scope of Appointments are accurate and completed in their entirety prior to submitting them, and make sure that you are complying with CMS’ Final Rule regarding call recording released in 2022.

    •      CMS Final Rule

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WELLNESS CORNER

This month, Cigna is focusing on women’s health. It’s very important for women to have an annual well woman checkup and mammogram in addition to their annual physicals. Your Cigna Healthcare Medicare customers can get a reward incentive on their Cigna Healthy Today card simply by getting their yearly preventive mammogram. Make sure to remind your customers about this great benefit. Check out our Cigna Healthy Today job aid to learn more. (Please log in to Producers’ University to download the PDF file).

• ‍Cigna Healthy Today Job Aid

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