< Agent Blog

Cigna Medicare Minute

February 23, 2023


Cigna recognizes the significant amount of time and work it takes to build your business. That's why they want to remind you that they are committed to protecting your Agent of Record status as well as the commissions you’ve earned for the customers you’ve enrolled. If you believe that an internal Cigna agent completed a plan change that impacted your Agent of Record status, please call the Cigna Agent Resource Line (CARL) for assistance.


During the month of February, Cigna is hosting three new training courses. These courses will focus on Cigna’s enrollment tool (Connecture DRX), TRICARE for Life, and VA benefits. You’ll learn valuable tips to conduct compliant enrollments, increase your sales, and grow your business while serving our active-duty military, and Veteran Medicare beneficiaries. Make sure to register for a session, and check out our March training calendar for more trainings coming soon.

February Training Calendar

March Training Calendar


Did you know there is a one-time Other Creditable Coverage (OCC) SEP? The OCC SEP is a good option for someone with TRICARE or VA coverage that doesn’t need an MA drug benefit. The OCC SEP allows your customer to move back to Original Medicare or enroll in the Cigna Courage (MA-only) plan. The SEP Code is ‘S’. Contact CARL or your Broker Sales Manager to learn more.

Election Grid


Some of your customers may have access to the Part B Buy Down benefit. This is a program administered through the Social Security Administration (SSA) office. Cigna pays the SSA directly to cover part of your customer’s Part B premium. As a result, your customers may begin to receive rebate checks in the mail. Note: It may take up to three months for customers to receive their checks following January 1. Please make sure your customers are aware that the Part B Premium Statement they receive is a credit, and not a bill.

Part B Buy Down Customer Letter


February is heart health and low vision awareness month. Your customers can get $30 added to their Cigna Healthy Today card when they get their yearly health checkup with their doctor. Yearly checkups can help detect heart health issues. Many of our plans also include vision benefits that can help address low vision concerns. Make sure your customers are taking advantage of their benefits!

Helpful links and resources. Please note: Some links require log in to Producers’ University to access.

February Training Calendar

March Training Calendar

TPMO Reporting Templates

Compliance Podcasts

BSR Contact List

Ongoing SEP Tracker

2023 Commission Schedule

Direct Deposit Authorization Form

View Details >View Details >

Questions? Call us at 855-888-8326.

Don't have a MedicareValue page yet?

Get Your FREE Site >

Posts you may be interested in...

Read More

Highmark: PREPARE NOW for Updates Coming April 1 to New York Broker of Record Process and Health Risk Assessments

March 27, 2023
Agent Blog Icon - Indicates this is a blog article.

There are two important updates coming to New York producers at the beginning of April: a transition to a new online Health Risk Assessment, and a change to New York's Broker of Record process.

Read More

Gerber: Important Changes to Commission Override State Requirements Coming Soon

March 27, 2023
Agent Blog Icon - Indicates this is a blog article.

In accordance with compliance requirements, Gerber Life will require any upline that has Agents selling Gerber Life products in an override state to be licensed and appointed in that state in order to receive override commissions.

Read More

Clover: Understanding CAHPS (Consumer Assessment of Healthcare Providers and Systems)

March 22, 2023
Agent Blog Icon - Indicates this is a blog article.

One of the most valuable ratings Clover can get is out of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey sent by CMS each year.

Read More

Cigna: Check in with your customers

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Tips for your 60-day check-in with your new customers.

Read More

Don't have time to call? Use GTL's Text-to-Chat feature

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Do you have questions or requests for GTL's Sales Support team and don't have time to call?

Read More

SureBridge Brand change coming soon

March 21, 2023
Agent Blog Icon - Indicates this is a blog article.

Acquired in 2019 by the UnitedHealthcare company, The Chesapeake Life Insurance Company is now officially welcomed into the UnitedHealthcare brand family

Who we are & what we do.

Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.  

Get to know us, and see how we can help you take your business to the next level.

Learn More

Helpful Links

New Here?

We love meeting new people! Fill out the form below, and one of our sales directors will get in touch with you shortly.

Thank you! Your form has been received!
Oops! Something went wrong while submitting the form