Centene is consolidating the Wellcare By Allwell and legacy Wellcare Find A Provider (FAP) platforms and introducing several enhancements that are designed to improve the user experience, effective October 1, 2022.
A new public site landing page will assist in routing members and prospective members to the appropriate directory tool based on their location and plan selection. The new landing page will include all Wellcare Medicare plans, including Wellcare By Fidelis, Wellcare By HealthNet and Wellcare By Allwell. Check out the new landing page at wellcarefindaprovider.com.
Previously, members accessed Wellcare By Allwell networks by navigating to Health Plan directories that are state-specific and historically geared towards Medicaid. For the 2023 Annual Enrollment Period (AEP), members will access Wellcare By Allwell networks on one directory application at findaprovider.wellcarebyallwell.com instead of the current 19 separate sites.
Previously, Wellcare members accessed Medicare on the legacy Wellcare FAP platform. For 2023 AEP, members will access Wellcare networks on the Centene platform for a consistent directory look and feel across all of Medicare. Members will access the new Wellcare FAP application at findaprovider.wellcare.com.
Ascension Complete will not be changing sites for the upcoming 2023 AEP but will be receiving look and feel upgrades to be consistent with Wellcare By Allwell and Wellcare.
Reminder: Provider information is available on Ascend, Sunfire, and ConnectureDRX. Brokers using these platforms should use provider search within the platforms.
In addition to the platform consolidation, the Centene platform of FAP will undergo numerous feature improvements to enhance the overall experience for our members and improve access to care. For 2023 AEP, some of the new features added to findaprovider.wellcarebyallwell.com, findaprovider.wellcare.com, and findaprovider.ascensioncomplete.com include:
Don't have a MedicareValue page yet?Get Your FREE Site >
AEP ends December 7: Guidance and deadlines
Save time and bypass the Voice Verification Call! Text-to-Sign is available on the Agent Portal only
Help your clients meet life where it is at, secure and confident with Clear Spring Health!
An enhanced member experience is coming in 2023
Final Reminders For AEP | Medicare Supplement Update
Choosing an FMO to work with is not just about having access to top insurance products and commissions, it’s about finding a one-on-one agent service that is prepared to meet your needs.
Get to know us, and see how we can help you take your business to the next level.