Empire has enhanced the online OTC offerings to include both brand-name and generic products.
Your clients can access the full list of eligible products on MyBenefits.NationsBenefits.com.
As a reminder, online shopping for OTC benefits is only available on: MyBenefits.NationsBenefits.com.
Please note – In order to facilitate a seamless retail shopping experience for our members, we have also authorized the purchase of brand-name products in-store with their OTC benefits.
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The CHLIC transition is about to begin in Connecticut and Mississippi.
Please be advised of an important update regarding the submission process for Medicare Advantage (MA), Dual Eligible Special Needs Plan (D-SNP), and Medigap applications.
Member retention support and 2026 Certifications coming soon
Take these steps to help reduce customer complaints and learn how to file them if needed
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